Core Information
Q: Is Hyatt House Richmond / Short Pump open?
A: Yes, Hyatt House Richmond / Short Pump in Henrico, Virginia is currently open.
Food Services & Meal Plans
Q: Is the free breakfast at Hyatt House Richmond / Short Pump served in the hotel restaurant or a dedicated area?
A: The complimentary breakfast at the Hyatt House Richmond / Short Pump is served in a dedicated dining lounge / breakfast area near the main lobby, rather than in a traditional full-service sit-down restaurant.
Guest Parking
Q: Does Hyatt House Richmond / Short Pump offer valet parking?
A: No, valet parking is not offered at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Pet Policies
Q: Are pets allowed in at Hyatt House Richmond / Short Pump?
A: No, Hyatt House Richmond / Short Pump does not allow pets except for service animals. *We welcome guests with disabilities traveling with their service animals. Service animals are not pets and are not subject to this Pet Policy. For more information, please contact the hotel.
Room-Type
Q: How many room types does Hyatt House Richmond / Short Pump have?
A: Hyatt House Richmond / Short Pump has 9 room types.
Q: What are the room types at Hyatt House Richmond / Short Pump?
A: Hyatt House Richmond / Short Pump offers the following room types: One Bedroom King Suite, Guestroom Double Queen, Accessible 2 Queen Bed Roll-in Shower, Accessible King Studio Bathtub, Studio King with Sofabed, Accessible One Bedroom Suite Bathtub, Executive Corner Suite, Fitness Corner Suite 1 King Bed with Sofa Bed, and Hollywood Corner Suite 1 King Bed with Sofa Bed.
Accessibility and Guest Room Security
Q: Does Hyatt House Richmond / Short Pump offer room and suite access through an interior corridor?
A: Hyatt House Richmond / Short Pump offers room and suite access through interior corridors, featuring enclosed, air-conditioned interior hallways that lead directly to the guest rooms and suites.
Location
Q: Does Hyatt House Richmond / Short Pump offer a free airport shuttle?
A: No, we do not currently have shuttle or transfer services.
Q: How far is Hyatt House Richmond / Short Pump from major highways?
A: The Hyatt House Richmond / Short Pump is very close to the Interstate, making it easy to access downtown, Charlottesville, the RIC airport, and Washington, DC.
Q: How far is Hyatt House Richmond / Short Pump from the nearest airport?
A: Hyatt House Richmond / Short Pump is 22 miles from Richmond International Airport (RIC).
Q: How many parks, schools, or family-oriented attractions are within walking distance of Hyatt House Richmond / Short Pump?
A: There are three family-oriented attractions within walking distance: Short Pump Town Center, Draftcade (at Short Pump Mall), and Funny Bone (at Short Pump Mall).
Q: How many tourist attractions or visitor sites are within walking distance of Hyatt House Richmond / Short Pump?
A: There are at least six tourist attractions or visitor sites within walking distance of Hyatt House Richmond / Short Pump: Short Pump Town Center, California Pizza Kitchen at Short Pump, The Boathouse (at Short Pump Mall), Draftcade (at Short Pump Mall), Funny Bone (at Short Pump Mall), and Casa Del Barco (at Short Pump Mall).
Q: Is Hyatt House Richmond / Short Pump close to shopping areas?
A: Yes, Hyatt House Richmond / Short Pump is conveniently located right next to the Short Pump Town Center mall, offering easy access to shopping and restaurants.
Q: Is Hyatt House Richmond / Short Pump in a scenic area?
A: Hyatt House Richmond / Short Pump is located at Short Pump Town Center, which is described as a pretty outdoor mall with many restaurants and shops. The hotel also features a rooftop patio that offers a delightful escape and a welcoming, tranquil ambiance, as well as a beautiful and relaxing outside area.
Q: Is Hyatt House Richmond / Short Pump in or near an area with nightlife ?
A: The Hyatt House Richmond / Short Pump is conveniently located near the Short Pump Town Center, which offers various entertainment and dining options that contribute to a nightlife scene. Nearby attractions include Draftcade, an arcade bar, Funny Bone, a comedy club with live performances, and several restaurants with bars such as California Pizza Kitchen, Maggiano's Little Italy, The Dominion Club, Drive Shack Richmond, and Top Golf. The hotel's "Events & Attractions" section also mentions exploring "a fun night on the town."
Q: Is Hyatt House Richmond / Short Pump near parks or green spaces?
A: Yes, Hyatt House Richmond / Short Pump is near parks and green spaces. Guests can visit Lewis Ginter Botanical Garden, which features 50 acres of unique flowers and gardens, and is listed under "Outdoor Activities" and "Parks." Kings Dominion, an amusement park, is also nearby and categorized as a park. Additionally, The Mill at Fine Creek offers a spacious setting of green landscaping, and guests can explore James River trails and Maymont.
Q: Is Hyatt House Richmond / Short Pump near popular restaurants?
A: Yes, Hyatt House Richmond / Short Pump is conveniently located near many restaurants, including those within walking distance at the adjacent Short Pump Town Center mall.
Q: Is Hyatt House Richmond / Short Pump well located for sightseeing?
A: Yes, Hyatt House Richmond / Short Pump is well-located for sightseeing. It is conveniently situated near top Richmond and Short Pump attractions, including Lewis Ginter Botanical Gardens and the Virginia Museum of Fine Arts. The hotel is also a short ride from downtown Richmond, providing access to the West End region, Altria Theatre, Kings Dominion, and The Valentine. Additionally, its location near the Short Pump Town Center offers easy access to shopping and dining, and it's close to the Interstate for travel to downtown, Charlottesville, RIC airport, and Washington, DC.
Q: Is Hyatt House Richmond / Short Pump within walking distance of major attractions?
A: Yes, Hyatt House Richmond / Short Pump is conveniently located adjacent to the Short Pump Town Center, which offers a variety of restaurants, shops, and entertainment options within walking distance.
Q: Is the area around Hyatt House Richmond / Short Pump upscale or budget-friendly?
A: The area around Hyatt House Richmond / Short Pump is a vibrant destination with a mall complex, numerous restaurants, and shops, including Short Pump Town Center. It features a variety of dining options, entertainment venues like Topgolf (described as a "sprawling entertainment venue with a high-tech driving range & swanky lounge"), and an "upscale cinema chain" at Stony Point Fashion Park.
Q: Is the property secluded or centrally located at Hyatt House Richmond / Short Pump?
A: The Hyatt House Richmond / Short Pump is centrally located, adjacent to the Short Pump Town Center mall, with many restaurants and shops within walking distance. It offers convenient access to top Richmond and Short Pump attractions, as well as interstates for travel to downtown Richmond, Charlottesville, and the RIC airport.
Q: Is this location convenient for business travel at Hyatt House Richmond / Short Pump?
A: Yes, this location is convenient for business travel. The hotel is located at Short Pump Town Center, offering easy access to restaurants, shops, and major interstates, making it convenient for travel to downtown Richmond, Charlottesville, and RIC airport. Guest rooms include a full-size work desk, and the hotel provides a 24-hour business center with public computers and remote printing. There are also meeting facilities available for corporate trainings. Additionally, the hotel offers free internet access and free parking.
Q: What attractions are within a 30-minute travel radius of Hyatt House Richmond / Short Pump?
A: Several attractions are conveniently located within a short travel time from Hyatt House Richmond / Short Pump: * **Virginia Museum of Fine Arts** is less than 20 minutes from the hotel. * **Kings Dominion** is 26.08 kilometers away. * **Virginia Commonwealth University (VCU)** is 18.92 kilometers away. * **Short Pump Town Center** is within walking distance. * **California Pizza Kitchen at Short Pump** is 0.05 kilometers away. * **The Boathouse (at Short Pump Mall), Draftcade (at Short Pump Mall), Funny Bone (at Short Pump Mall),** and **Casa Del Barco (at Short Pump Mall)** are located at Short Pump Mall, which is walkable. * **University of Richmond** is near the hotel. * **Lewis Ginter Botanical Garden** is nearby. * **Altria Theatre** is near the hotel and a short ride from downtown Richmond. * **The Valentine** is located in Richmond. * **Top Golf** is also listed among the local attractions.
Q: What attractions are within walking distance at Hyatt House Richmond / Short Pump?
A: The Hyatt House Richmond / Short Pump is conveniently located within walking distance of Short Pump Town Center, which offers a variety of shopping, restaurants, and entertainment options. Specifically, California Pizza Kitchen at Short Pump is just 0.05 kilometers away. Other establishments located at or near Short Pump Town Center include The Boathouse, Draftcade, Funny Bone, Casa Del Barco, Maggiano's Little Italy, and Firebirds Rocky Mountain Grill.
Q: What is the distance of the city center from Hyatt House Richmond / Short Pump?
A: The distance from Hyatt House Richmond / Short Pump to Downtown Richmond (the city center) is approximately 12 to 13 miles (about a 15–20 minute drive along I-64 East, depending on traffic).
Q: What is the nearest city conter to Hyatt House Richmond / Short Pump?
A: The Hyatt House Richmond / Short Pump is located approximately 18.92 kilometers from downtown Richmond, Virginia.
Q: What transportation options are available from the airport to Hyatt House Richmond / Short Pump?
A: Transportation options available from the airport to Hyatt House Richmond / Short Pump in Henrico, Virginia include: Rideshare (Uber/Lyft), Taxi, Rental cars, Private car / Limo service, Public transportation (GRTC / bus), Driving, and Complimentary on-site parking.
Q: What types of businesses, landmarks, and services are within one mile of Hyatt House Richmond / Short Pump?
A: Within one mile of Hyatt House Richmond / Short Pump, you will find: * Short Pump Town Center, which includes various shops and restaurants such as California Pizza Kitchen, The Boathouse, Draftcade, Funny Bone, Casa Del Barco, Maggiano's Little Italy, Firebirds Rocky Mountain Grill, Starbucks, and Capital One Cafe. * Top Golf
Q: Will I need a car if I stay here at Hyatt House Richmond / Short Pump?
A: Our hotel is highly walkable for leisure, retail, and dining, as it is adjacent to the Short Pump Town Center, which offers many restaurants and shops within walking distance. However, business centers and offices are about a 15-minute drive away, and other attractions like downtown Richmond, Charlottesville, or the airport would also require transportation.
City Center
Q: What is the compass direction from Hyatt House Richmond / Short Pump to the city center?
A: To travel from Hyatt House Richmond / Short Pump to Downtown Richmond (city center), the compass direction is Southeast (SE).
Conference/Meeting Facilities
Q: Are staff available at Hyatt House Richmond / Short Pump for manual work?
A: Yes, staff are available to store your luggage before or after check-in or check-out, and they can also handle packages if you let the front desk know ahead of time. Housekeeping services are also provided.
Q: Are tables available in the meeting room(s) at Hyatt House Richmond / Short Pump?
A: Yes, tables are available for meetings and events at the Hyatt House Richmond / Short Pump. Tables and seating can be configured into various setups depending on your event needs, including Classroom / Training (tables and chairs arranged in rows facing forward), Banquet / Round Tables (for dining or group discussions), Conference / Boardroom (large central table configuration), and U-Shape or Hollow Square (tables arranged in a perimeter setup). The hotel's event team provides full meeting setups, including tables, chairs, audiovisual equipment, and catering support.
Q: Are TVs available at Hyatt House Richmond / Short Pump?
A: Yes, all guest rooms at Hyatt House Richmond / Short Pump are equipped with 42-inch flat-screen HDTVs that are Chromecast-enabled, allowing you to stream content from your devices.
Q: Can I arrange for additional meeting supplies or equipment at Hyatt House Richmond / Short Pump?
A: Yes, A/V equipment and high-tech audiovisual equipment are provided for meetings and events. Additionally, you may be eligible for up to 20% off AV rental equipment based on contracted revenue.
Q: Can I book meeting rooms at Hyatt House Richmond / Short Pump for a half-day event?
A: Yes, you can book meeting rooms at the Hyatt House Richmond / Short Pump for a half-day event. Half-day room rental rates, catering minimums, and room availability depend on your specific date and headcount, and on-site catering options, beverage services, and custom menus are available for half-day agendas.
Q: Can I reserve audio-visual equipment at Hyatt House Richmond / Short Pump?
A: Yes, audio-visual equipment is available for meetings and events at Hyatt House Richmond / Short Pump. Our meeting spaces, including The Chrysalis, The Gadino, The Linden, and The Vineyard, offer A/V equipment. The Vineyard specifically mentions "high tech audiovisual equipment." For weddings and celebrations, A/V support is also available.
Q: Does Hyatt House Richmond / Short Pump offer audio-visual equipment?
A: Yes, Hyatt House Richmond / Short Pump offers audio-visual equipment for meetings and events. This includes high-tech audiovisual equipment for spaces like The Vineyard, and A/V equipment is also mentioned as available for The Chrysalis, The Gadino, and The Linden meeting spaces. Additionally, there is an offer for up to 20% off AV Rental Equipment.
Q: Does Hyatt House Richmond / Short Pump offer meeting rooms or conference facilities?
A: Yes, Hyatt House Richmond / Short Pump offers meeting rooms and conference facilities. The hotel features 8,130 square feet of customizable meeting and event space, including a rooftop patio deck. There are several event spaces available, such as The Chrysalis, The Gadino, The Linden, The Vineyard, and the Rooftop Patio Deck, suitable for business and social gatherings.
Q: Does Hyatt House Richmond / Short Pump provide catering services for meetings or events?
A: Yes, Hyatt House Richmond / Short Pump in Henrico, Virginia provides catering services for meetings or events.
Q: How many meeting rooms are available at Hyatt House Richmond / Short Pump?
A: There are 5 event spaces available for meetings at Hyatt House Richmond / Short Pump: The Chrysalis, The Gadino, The Linden, The Vineyard, and the Rooftop Patio Deck.
Q: Is a locksmith available for meeting/event services at Hyatt House Richmond / Short Pump?
A: A locksmith is not available for meeting/event services at Hyatt House Richmond / Short Pump.
Q: Is event lighting available at Hyatt House Richmond / Short Pump?
A: Yes, event lighting is available for the Rooftop Patio Deck.
Q: Is there a dedicated event planner available for meetings at Hyatt House Richmond / Short Pump?
A: Yes, for meetings in spaces like The Chrysalis, The Gadino, and The Linden, an expert host is available to manage every detail. For The Vineyard, experienced staff are provided to plan and execute inspired events. The Rooftop Patio Deck also has experienced staff.
Q: Is Wi-Fi available in meeting spaces at Hyatt House Richmond / Short Pump?
A: Yes, complimentary Wi-Fi is available in the meeting spaces at Hyatt House Richmond / Short Pump. High-speed Wi-Fi is available throughout the property at no cost.
Q: What is the maximum capacity of the largest meeting room/facility at Hyatt House Richmond / Short Pump?
A: The largest meeting facility at Hyatt House Richmond / Short Pump is the Rooftop Patio Deck, which has a maximum capacity of 200 guests.
Q: What is the maximum meeting space available in the largest room at Hyatt House Richmond / Short Pump?
A: The largest meeting space available at Hyatt House Richmond / Short Pump is 6,381 sq ft, which is the Rooftop Patio Deck.
Q: What is the total meeting room space at Hyatt House Richmond / Short Pump?
A: Hyatt House Richmond / Short Pump offers 8,130 square feet of customizable meeting and event space.
Q: What is the total number of guests that can be accommodated in the banquet area at Hyatt House Richmond / Short Pump?
A: The Rooftop Patio Deck, which is perfect for weddings, rehearsal dinners, receptions, or private events, can accommodate up to 200 guests.
Q: What is the total number of guests that can be accommodated in the reception area at Hyatt House Richmond / Short Pump?
A: The Rooftop Patio Deck can accommodate up to 200 guests for receptions.
Q: What is the total number of guests that can occupy the conference space at Hyatt House Richmond / Short Pump?
A: The largest single conference space at Hyatt House Richmond / Short Pump, the Rooftop Patio Deck, can accommodate 200 guests.
F&B
Q: Are any of Hyatt House Richmond / Short Pump’s restaurants open late?
A: Yes, the H Market at Hyatt House Richmond / Short Pump is open 24 hours a day, seven days a week, offering grab-and-go snacks and groceries. The H Bar is open daily from 5:00 PM to 10:00 PM.
Q: Are there 24/7 food services available at Hyatt House Richmond / Short Pump?
A: Yes, the H Market at Hyatt House Richmond / Short Pump is a 24-hour guest market where you can find grab-and-go snacks, groceries, drinks, and convenience items.
Q: Are there any signature dishes or specialties at the on-site restaurant at Hyatt House Richmond / Short Pump?
A: At H Bar, you can enjoy popular items such as our burger, Chicken Caesar Salad, or Turkey Pesto Sandwich. For breakfast, we offer a complimentary mix including scrambled eggs, sausage links, hash browns, waffles, steel cut oatmeal, fresh fruit, granola, and yogurt.
Q: Are there any vegetarian or gluten-free options available at the free breakfast at Hyatt House Richmond / Short Pump?
A: Yes, the complimentary breakfast at the Hyatt House Richmond / Short Pump typically includes several vegetarian and gluten-free options. While the specific menu can rotate, the hotel’s "Morning Spread" generally features: * **Vegetarian options:** Fresh fruit, yogurt, oatmeal, hard-boiled eggs, and various pastries or breads. * **Gluten-free options:** Fresh fruit, yogurt, and often pre-packaged gluten-free bread or muffins (upon request). They also typically offer eggs and breakfast potatoes, though it is recommended to verify with the kitchen staff regarding cross-contamination or specific preparation methods for those items. Because breakfast offerings can change based on supply and hotel policy, it is recommended to call the front desk directly before your stay if you have strict dietary requirements or allergies.
Q: Are there family-friendly dining areas at Hyatt House Richmond / Short Pump?
A: Yes, the Hyatt House Richmond / Short Pump offers dining options suitable for families. The Complimentary Morning Breakfast Mix features classics like scrambled eggs, waffles, and fresh fruit. Additionally, the H Market provides grab-and-go snacks and groceries that can be prepared in the full kitchens available in the apartment-style suites, which are ideal for families. The hotel is described as "ideal for families seeking large rooms and kid-friendly amenities."
Q: Are there multiple dining options on the property at Hyatt House Richmond / Short Pump?
A: Yes, there are multiple dining options on the property at Hyatt House Richmond / Short Pump. Guests can enjoy the Complimentary Morning Breakfast Mix, grab snacks or groceries at the 24-hour H Market, and have drinks and a meal at the H Bar.
Q: Can I dine at Hyatt House Richmond / Short Pump if I’m not staying there?
A: Yes, you can dine at the H Bar and H Market. You do not need to make a reservation for the H Bar, which is open daily from 5:00 PM to 10:00 PM. The H Market is a 24-hour market where you can grab a selection of drinks, snacks, meals, or convenience items.
Q: Can I request late check-out with breakfast included at Hyatt House Richmond / Short Pump?
A: Late check-out is available based on room availability and is subject to a fee. Complimentary breakfast is offered daily. Please check with the front desk for details regarding late check-out.
Q: Can I take the free breakfast to-go at Hyatt House Richmond / Short Pump?
A: Yes, you can take items from the complimentary breakfast back to your room or to-go. Hyatt House locations typically provide to-go containers, disposable cups, and paper plates at the breakfast area specifically for guests who prefer to eat in their room or take food on the road. Grabbing coffee, pastries, fruit, or a hot plate to-go is a common practice at this hotel.
Q: Do Hyatt House Richmond / Short Pump’s restaurant(s) require reservations?
A: You do not need to make a reservation for the H Bar or H Market.
Q: Do you have to be a hotel guest to visit the Hyatt House Richmond / Short Pump or dine at the restaurants?
A: No, you do not need to be a registered hotel guest to visit the property or dine at its lounge. The H Bar and H Market are open to the public and accessible to visitors, and external guests are welcome for meetings, gathering on the rooftop patio, or dining. However, the daily complimentary breakfast buffet is typically reserved exclusively for registered hotel guests.
Q: Does Hyatt House Richmond / Short Pump have a bar or lounge?
A: Yes, Hyatt House Richmond / Short Pump has the H Bar, where you can enjoy a drink and a bite to eat. It is open daily from 5:00 PM to 10:00 PM. You can also find the H Bar on the rooftop patio.
Q: Does Hyatt House Richmond / Short Pump have an on-site bar?
A: Yes, Hyatt House Richmond / Short Pump has an on-site bar called H Bar, which is open daily from 5:00 PM to 10:00 PM.
Q: Does Hyatt House Richmond / Short Pump have an on-site restaurant?
A: Yes, the Hyatt House Richmond / Short Pump does have an on-site dining option called the **H BAR**. The H BAR serves a complimentary breakfast for guests and offers a menu of snacks, appetizers, and cocktails in the evening.
Q: Does Hyatt House Richmond / Short Pump have rooftop or outdoor dining venues?
A: Yes, Hyatt House Richmond / Short Pump has a Rooftop Patio Deck where guests can relax with a drink and a meal from the H Bar. It is also available for events with custom menus and private bar service.
Q: Does Hyatt House Richmond / Short Pump in offer free breakfast for guests?
A: Yes, free breakfast is offered for guests at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Does Hyatt House Richmond / Short Pump offer breakfast for guests?
A: Yes, Hyatt House Richmond / Short Pump in Henrico, Virginia offers free breakfast for guests.
Q: Does Hyatt House Richmond / Short Pump offer grab-and-go or quick bites?
A: Yes, Hyatt House Richmond / Short Pump offers grab-and-go options at our 24-hour H Market, where you can find snacks, drinks, meals, and convenience items. Additionally, the H Bar offers shareable appetizers and bistro-style fare.
Q: Does Hyatt House Richmond / Short Pump offer room service?
A: We do not offer room service at Hyatt House Richmond / Short Pump. However, we do have the 24-hour H Market in our lobby for your convenience.
Q: Does Hyatt House Richmond / Short Pump provide free breakfast for children?
A: Yes, Hyatt House Richmond / Short Pump provides complimentary breakfast.
Q: Does the on-site restaurant at Hyatt House Richmond / Short Pump offer outdoor seating or a patio?
A: Yes, the H Bar offers service on the Rooftop Patio Deck, which is an outdoor space where guests can relax with a drink and a meal.
Q: Does the on-site restaurant at Hyatt House Richmond / Short Pump offer vegetarian or vegan options?
A: Yes, the on-site restaurant at the Hyatt House Richmond / Short Pump, known as the **H BAR**, offers vegetarian options. While the menu is limited and focuses on casual fare, guests can typically find vegetarian-friendly items such as salads, flatbreads, and snacks. Because the menu at Hyatt House locations can vary based on seasonal availability and specific hotel operations, it is recommended to contact the hotel directly to confirm the current selection of vegan options, as these are more limited than general vegetarian choices.
Q: How do this hotel’s dining options compare to nearby restaurants at Hyatt House Richmond / Short Pump?
A: Hyatt House Richmond / Short Pump offers a complimentary breakfast with classics like scrambled eggs, sausage, waffles, and fresh fruit. For other times of the day, the H Market provides 24-hour grab-and-go snacks and groceries, and the H Bar serves premium alcoholic beverages along with bistro-style fare such as a burger, Chicken Caesar Salad, and Turkey Pesto Sandwich. The hotel's location adjacent to the Short Pump Town Center provides convenient access to a wide variety of nearby restaurants. These include California Pizza Kitchen, The Boathouse (seafood), Funny Bone (American dinner menu), Casa Del Barco (Mexican comfort food), Maggiano's Little Italy (Italian cuisine), and Firebirds Rocky Mountain Grill (American fare like steak, pasta, and seafood). Additionally, places like Drive Shack Richmond and Top Golf offer chef-inspired cuisine.
Q: How many food & beverage outlets are there at Hyatt House Richmond / Short Pump?
A: At Hyatt House Richmond / Short Pump, we offer three food and beverage outlets: the Complimentary Morning Breakfast Mix, H Market, and H Bar.
Q: How many lounges/bars are there at Hyatt House Richmond / Short Pump?
A: The Hyatt House Richmond / Short Pump features the H Bar, where you can enjoy drinks and a bite to eat. The H Bar is also associated with the rooftop patio, which offers a relaxing atmosphere.
Q: Is a breakfast buffet included in the meal plan at Hyatt House Richmond / Short Pump?
A: Yes, a breakfast buffet is included in the meal plan at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Is a hot breakfast available as part of the meal plan at Hyatt House Richmond / Short Pump?
A: Yes, a complimentary hot breakfast is available at Hyatt House Richmond / Short Pump. It features classic items such as scrambled eggs, sausage links, hash browns, waffles, and steel-cut oatmeal.
Q: Is breakfast included at the on-site restaurant at Hyatt House Richmond / Short Pump?
A: No, breakfast is not served at the H Bar, which is the on-site restaurant. However, the hotel does provide a complimentary morning breakfast.
Q: Is breakfast included in my room rate at Hyatt House Richmond / Short Pump?
A: Yes, complimentary breakfast is included with your stay at Hyatt House Richmond / Short Pump.
Q: Is the bar open for breakfast at Hyatt House Richmond / Short Pump?
A: The H Bar at Hyatt House Richmond / Short Pump is open from 5:00 PM to 10:00 PM daily. Complimentary breakfast is available separately from 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends.
Q: Is the bar open for dinner at Hyatt House Richmond / Short Pump?
A: Yes, the H Bar at Hyatt House Richmond / Short Pump is open daily from 5:00 PM to 10:00 PM, offering a variety of delicious items from their menu for a meal.
Q: Is the bar open for lunch at Hyatt House Richmond / Short Pump?
A: The H Bar is open from 5:00 PM to 10:00 PM, Monday through Sunday.
Q: Is the free breakfast at Hyatt House Richmond / Short Pump available to all guests or only certain room types?
A: Your stay at Hyatt House Richmond / Short Pump includes a complimentary breakfast.
Q: Is the on-site restaurant at Hyatt House Richmond / Short Pump open to non-hotel guests?
A: Yes, the on-site restaurant and lounge at the Hyatt House Richmond / Short Pump—known as H Bar—is open to non-hotel guests as well as overnight guests. H Bar is open daily, typically from 5:00 PM to 10:00 PM, offering drinks, cocktails, shareable appetizers, and dinner options like burgers, sandwiches, and salads, where walk-ins are welcome and no reservations are required.
Q: Is there a bar or lounge at Hyatt House Richmond / Short Pump?
A: Yes, there is an H Bar at Hyatt House Richmond / Short Pump. You can join them for a drink and a bite to eat, and it is open daily from 5:00 PM to 10:00 PM. The H Bar is also mentioned as being available on the rooftop patio.
Q: Is there a market available at Hyatt House Richmond / Short Pump?
A: Yes, there is an H Market available at Hyatt House Richmond / Short Pump. It is a 24-hour guest market where you can find grab-and-go snacks, groceries, drinks, meals, and convenience items.
Q: What are the hours of the on-site bar at Hyatt House Richmond / Short Pump?
A: The H Bar is open Monday through Sunday from 5:00 PM to 10:00 PM.
Q: What are the opening hours of hotel dining venues at Hyatt House Richmond / Short Pump?
A: The dining venues at Hyatt House Richmond / Short Pump have the following hours: * **Complimentary Morning Breakfast Mix**: * Monday - Friday: 6:30 AM - 9:30 AM * Saturday & Sunday: 7:00 AM - 10:00 AM * **H Market**: Open 24 hours, Monday - Sunday. * **H Bar**: Open 5:00 PM - 10:00 PM, Monday - Sunday.
Q: What are the operating hours of the on-site restaurant at Hyatt House Richmond / Short Pump?
A: The on-site restaurant at the Hyatt House Richmond / Short Pump, known as the **H BAR**, serves breakfast and evening food and drinks. The operating hours are as follows: * **Breakfast:** Monday – Friday: 6:30 AM – 9:30 AM; Saturday – Sunday: 7:00 AM – 10:00 AM * **Evening Menu (H BAR):** Daily: 5:00 PM – 10:00 PM
Q: What is the cost of the breakfast at Hyatt House Richmond / Short Pump?
A: The breakfast at Hyatt House Richmond / Short Pump is complimentary.
Q: What items are included in the free breakfast at Hyatt House Richmond / Short Pump?
A: The complimentary morning breakfast at Hyatt House Richmond / Short Pump includes scrambled eggs, sausage links, hash browns, waffles, steel cut oatmeal, fresh fruit, granola, yogurt, and French toast.
Q: What type of cuisine is offered at the on-site restaurant at Hyatt House Richmond / Short Pump?
A: The H Bar, located on-site, offers bistro-style fare including items like a popular burger, Chicken Caesar Salad, and Turkey Pesto Sandwich. Additionally, a complimentary breakfast is served with classic options such as scrambled eggs, sausage links, hash browns, and waffles.
Q: What types of drinks are featured at Hyatt House Richmond / Short Pump bar?
A: The H Bar at Hyatt House Richmond / Short Pump features a variety of premium alcoholic beverages.
Seasonal
Q: How busy is Hyatt House Richmond / Short Pump during summer vacation?
A: During July 2026, the hotel was solidly booked.
Q: Is Hyatt House Richmond / Short Pump good for families during summer vacation?
A: Hyatt House Richmond / Short Pump offers spacious suites perfect for families, featuring separate living areas, cozy corner sleeper sofas, and full kitchens. Guests can enjoy complimentary breakfast and take advantage of the hotel's convenient location, which is connected to the Short Pump Shopping Center for endless entertainment and dining options. The hotel is also near top Richmond-area attractions like Kings Dominion, Lewis Ginter Botanical Gardens, and Top Golf, making it a suitable base for family activities. Additionally, the hotel provides a rooftop patio for relaxation.
Activities and Experiences
Q: Are there eco-tourism or nature excursions at Hyatt House Richmond / Short Pump?
A: Our team is happy to recommend local tours, seasonal events, and activities to enhance your Richmond, VA experience. For nature excursions, you might consider a stroll at Lewis Ginter Botanical Gardens, which features 50 acres of unique flowers and gardens, or visiting The Mill at Fine Creek, a spacious and scenic 10-acre setting of green landscaping. Additionally, walking the James River trails and exploring Maymont are recommended activities for a long weekend in Richmond.
Q: Are there indoor activities for bad weather at Hyatt House Richmond / Short Pump?
A: Yes, Hyatt House Richmond / Short Pump offers several indoor activities and facilities, both on-site and nearby, that are suitable for bad weather. On-site, guests can utilize the 24/7 Fitness Room, the Business Center, and enjoy dining at the H Bar or grabbing items from the 24-hour H Market. A complimentary morning breakfast is also served indoors. The hotel also has flexible indoor meeting and event spaces. Additionally, the hotel is conveniently located near various indoor attractions, including: * **Short Pump Town Center**, which offers shopping and a variety of restaurants like The Boathouse, Draftcade (with arcade games, Skee-Ball, and pinball), Funny Bone (a comedy club), Casa Del Barco, Maggiano's Little Italy, and Firebirds Rocky Mountain Grill. * **Stony Point Fashion Park**, where you can watch a movie at CinéBistro and shop. * **Virginia Museum of Fine Arts** and **The Valentine** for cultural and historical exploration. * **Altria Theatre** for live performances. * **Topgolf**, which features a high-tech driving range, a lounge, and games.
Q: Are there VIP or exclusive access experiences at Hyatt House Richmond / Short Pump?
A: Yes, World of Hyatt members can enjoy exclusive member benefits, including free nights, member rates, and room upgrades.
Q: Does Hyatt House Richmond / Short Pump offer private dining experiences?
A: Yes, Hyatt House Richmond / Short Pump offers private dining experiences through its event spaces and catering services. For example, the Rooftop Patio Deck is perfect for private events and offers custom menus and a private bar. Our team can also create customized culinary options and catering plans tailored to your event.
Q: How close is Hyatt House Richmond / Short Pump to major attractions?
A: Hyatt House Richmond / Short Pump is conveniently located near several attractions. Short Pump Town Center, which includes restaurants like California Pizza Kitchen, The Boathouse, Draftcade, Funny Bone, and Casa Del Barco, is within walking distance, with California Pizza Kitchen being just 0.05 kilometers away. Other attractions include: * Virginia Commonwealth University (VCU), which is 18.92 kilometers away. * Kings Dominion, located 26.08 kilometers away. * The University of Richmond, Lewis Ginter Botanical Gardens, The Valentine, and Altria Theatre are also nearby. * The Virginia Museum of Fine Arts is less than 20 minutes from the hotel.
Q: What cultural landmarks are near Hyatt House Richmond / Short Pump?
A: Near Hyatt House Richmond / Short Pump, you can find several cultural landmarks including the Virginia Museum of Fine Arts, The Valentine museum, and the Altria Theatre. Additionally, the University of Richmond and Virginia Commonwealth University (VCU) are nearby, as is the Lewis Ginter Botanical Garden, which is noted as a historical site.
Q: What experiences are unique to this destination at Hyatt House Richmond / Short Pump?
A: At Hyatt House Richmond / Short Pump, you can enjoy apartment-style suites with full kitchens, separate living spaces, and work areas, ideal for longer stays. The hotel also features a rooftop patio with a firepit and various games, offering a delightful escape to unwind. Additionally, the lobby proudly displays Richmond artwork to reflect local culture and history.
Q: What local experiences can I access through Hyatt House Richmond / Short Pump?
A: Hyatt House Richmond / Short Pump offers convenient access to a variety of local experiences. You can explore attractions such as Short Pump Town Center, The Boathouse, Draftcade, Funny Bone, Casa Del Barco, Maggiano's Little Italy, Firebirds Rocky Mountain Grill, The Dominion Club, Dover Hall, University of Richmond, Stony Point Fashion Park, Lewis Ginter Botanical Garden, Winn Transportation, Drive Shack Richmond, Virginia Museum of Fine Arts, James River Transportation, The Mill at Fine Creek, Virginia Commonwealth University (VCU), Altria Theatre, The Valentine, Kings Dominion, Richmond International Airport, and Top Golf. For a long weekend in Richmond, VA, the hotel recommends visiting the Virginia Museum of Fine Arts (VMFA), shopping and dining in Carytown, walking the James River trails, exploring Maymont, touring historic neighborhoods, and sampling restaurants or breweries in Scott's Addition. Our team is also happy to recommend local tours, seasonal events, and activities to enhance your Richmond, VA experience.
Business Center
Q: Does Hyatt House Richmond / Short Pump have an on-site business center?
A: Yes, Hyatt House Richmond / Short Pump has an on-site 24-hour business center where you can print, scan, or fax documents.
Q: Does Hyatt House Richmond / Short Pump have printing services?
A: Yes, Hyatt House Richmond / Short Pump provides printing services at its 24-hour business center. You can print boarding passes and other documents.
Q: Does Hyatt House Richmond / Short Pump offer computer services?
A: Yes, Hyatt House Richmond / Short Pump offers computer services. You can print boarding passes, revise documents, check email on public computers with remote printing, and utilize the 24-hour business center for printing, scanning, and faxing.
Q: Does Hyatt House Richmond / Short Pump offer fax services?
A: Yes, Hyatt House Richmond Short Pump provides business services including faxing at our 24-hour business center.
Q: Is there an accessible entrance to the on-site business center at Hyatt House Richmond / Short Pump?
A: Yes, the Business Center at Hyatt House Richmond / Short Pump is an accessible hotel area and has accessible routes from the accessible public entrance.
Q: What are the business center hours at Hyatt House Richmond / Short Pump?
A: The business center at the Hyatt House Richmond / Short Pump is available for guest use 24 hours a day, 7 days a week.
Kids Program
Q: Are snacks available on-site at Hyatt House Richmond / Short Pump?
A: Yes, snacks are available on-site at the 24-hour H Market. You can find grab-and-go snacks there, as well as a selection of drinks, meals, and convenience items.
Q: Are there a lot of families staying at Hyatt House Richmond / Short Pump?
A: Our spacious suites are designed to be perfect for families, offering separate living areas and a convenient location near top Richmond-area attractions. Many of our guests traveling as families appreciate these accommodations.
Q: Are there educational or cultural activities at Hyatt House Richmond / Short Pump?
A: Our hotel proudly displays Richmond Artwork in the lobby to reflect local culture and history. Our team is also happy to recommend local tours, seasonal events, and activities to enhance your Richmond, VA experience.
Q: Are there family suites available at Hyatt House Richmond / Short Pump?
A: Yes, Hyatt House Richmond / Short Pump offers connecting rooms or family suites, which are available based on availability. Please contact the hotel for booking or more details.
Q: Are there family-friendly excursions at Hyatt House Richmond / Short Pump?
A: Yes, there are family-friendly excursions available near Hyatt House Richmond / Short Pump. You can enjoy a fun day at Kings Dominion, Virginia's premier themed amusement park, or take a stroll at Lewis Ginter Botanical Gardens, which offers 50 acres of unique flowers and gardens and is listed as a family activity. Our team is also happy to recommend local tours, seasonal events, and activities to enhance your Richmond, VA experience.
Q: Do rooms have enough space for a family of four or five at Hyatt House Richmond / Short Pump?
A: Hyatt House Richmond / Short Pump offers spacious suites that are ideal for families, including options with separate living areas and pull-out couches for extra sleeping space. The hotel is well-suited for families seeking large rooms and kid-friendly amenities, and connecting rooms or family suites are available. For example, the One Bedroom King Suite is 523 square feet, and the Executive Corner Suite is 680 square feet. Guestrooms with two Queen beds are also available.
Q: Do rooms have kitchenettes at Hyatt House Richmond / Short Pump?
A: Yes, rooms and suites at Hyatt House Richmond / Short Pump offer full kitchens.
Q: Is there easy access to family attractions near Hyatt House Richmond / Short Pump?
A: Yes, the Hyatt House Richmond / Short Pump offers easy access to family attractions. The hotel is connected to the Short Pump Town Center, providing walkable access to entertainment, shopping, and restaurants, including Draftcade. It is also conveniently located near top Richmond and Short Pump attractions such as Lewis Ginter Botanical Gardens and Kings Dominion, Virginia's premier themed amusement park. The hotel is ideal for families seeking kid-friendly amenities and convenient access to entertainment and dining.
Local
Q: Are there casual or family-friendly restaurants close by at Hyatt House Richmond / Short Pump?
A: Yes, there are several casual and family-friendly restaurants conveniently located near Hyatt House Richmond / Short Pump, many within walking distance at the Short Pump Town Center and Mall. Some options include: * **California Pizza Kitchen at Short Pump**: A vibrant restaurant offering various pizza options. * **The Boathouse (at Short Pump Mall)**: Offers seafood. * **Draftcade (at Short Pump Mall)**: An arcade bar with classic arcade games and food, which is great for families. * **Funny Bone (at Short Pump Mall)**: A comedy club that also offers a diverse American dinner menu. * **Casa Del Barco (at Short Pump Mall)**: Serves Mexican comfort food. * **Maggiano's Little Italy**: Offers Italian cuisine with big portions of hearty classics. * **Firebirds Rocky Mountain Grill**: Features classic American fare. * **Drive Shack Richmond**: An entertainment venue with interactive golf and chef-inspired cuisine. * **Top Golf**: A sprawling entertainment venue with a high-tech driving range, lounge, drinks, and games.
Q: Are there family-oriented attractions, parks, or restaurants are within 1 mile of Hyatt House Richmond / Short Pump?
A: Yes, there are several family-oriented attractions and restaurants within 1 mile of Hyatt House Richmond / Short Pump. You can find the following: * **California Pizza Kitchen at Short Pump**: This vibrant restaurant is just 0.05 kilometers away and offers a variety of pizzas. * **Short Pump Town Center**: This shopping center is within walking distance and features various stores, entertainment, and restaurants. * **The Boathouse (at Short Pump Mall)**: A seafood restaurant located at the mall. * **Draftcade (at Short Pump Mall)**: An arcade bar offering arcade classics, Skee-Ball, Pinball, and more, located at the mall. * **Funny Bone (at Short Pump Mall)**: A chain comedy club that also offers a diverse American dinner menu. * **Casa Del Barco (at Short Pump Mall)**: An eatery serving Mexican comfort food. * **Maggiano's Little Italy**: An Italian restaurant known for big portions of hearty classics. * **Firebirds Rocky Mountain Grill**: A themed rustic restaurant featuring classic American fare. * **Top Golf**: A sprawling entertainment venue with a high-tech driving range and games.
Q: Are there guided tours near Hyatt House Richmond / Short Pump?
A: Yes, there are several attractions near Hyatt House Richmond / Short Pump that offer tours, including Dover Hall, the University of Richmond, Lewis Ginter Botanical Garden, Winn Transportation, James River Transportation, The Mill at Fine Creek, Virginia Commonwealth University (VCU), The Valentine, and Richmond International Airport. Our team is also happy to recommend local tours, seasonal events, and activities to enhance your Richmond, VA experience.
Q: Are there hiking or biking trails near Hyatt House Richmond / Short Pump?
A: You can walk the James River trails during your stay.
Q: Are there historical districts near Hyatt House Richmond / Short Pump?
A: The Virginia Museum of Fine Arts, along with the adjacent Virginia Historical Society, makes up the Museum District, which is less than 20 minutes from our hotel.
Q: Are there late-night food options near Hyatt House Richmond / Short Pump?
A: The H Market at Hyatt House Richmond / Short Pump is open 24 hours a day and offers grab-and-go snacks and groceries.
Q: Are there museums or cultural sites near Hyatt House Richmond / Short Pump?
A: Yes, there are several museums and cultural sites near Hyatt House Richmond / Short Pump. These include: * **Virginia Museum of Fine Arts:** This museum, along with the adjacent Virginia Historical Society, makes up the Museum District, which is less than 20 minutes from the hotel. * **The Valentine:** Learn history at The Valentine, the first museum in Richmond, through exhibitions that focus on "American urban and social history, costumes and textiles, decorative arts and architecture". * **Virginia Historical Society:** This is adjacent to the Virginia Museum of Fine Arts. * **Maymont:** You can explore Maymont and tour historic neighborhoods.
Q: Are there parks or outdoor spaces near Hyatt House Richmond / Short Pump?
A: Yes, there are several parks and outdoor spaces near Hyatt House Richmond / Short Pump. You can visit Lewis Ginter Botanical Gardens, which features 50 acres of unique flowers and gardens. Kings Dominion is also nearby, offering a themed amusement park experience. Additionally, guests can walk the James River trails and explore Maymont. The hotel itself also features a rooftop space with a firepit and games.
Q: Are there rooftop or scenic restaurants nearby Hyatt House Richmond / Short Pump?
A: The Mill at Fine Creek is a nearby option described as having a spacious and scenic 10-acre setting.
Q: Are there sporting events near Hyatt House Richmond / Short Pump?
A: Yes, there are sports-related activities and venues near Hyatt House Richmond / Short Pump. You can find The Dominion Club, Drive Shack Richmond, and Top Golf, all of which are listed under "Sports" in the events and attractions.
Q: Are there tourist sites within walking distance at Hyatt House Richmond / Short Pump?
A: Yes, the Hyatt House Richmond / Short Pump is conveniently located adjacent to the Short Pump Town Center, which is within walking distance. This area offers a variety of shopping, entertainment, and dining options, including California Pizza Kitchen, The Boathouse, Draftcade, Funny Bone, and Casa Del Barco.
Q: Do I need a car to explore the area near Hyatt House Richmond / Short Pump?
A: Our hotel is highly walkable for leisure, retail, and dining, and is connected to the Short Pump Shopping Center.
Q: Does Hyatt House Richmond / Short Pump offer free local transportation?
A: No, Hyatt House Richmond / Short Pump in Henrico, Virginia does not offer free local transportation.
Q: How many restaurants are within 0.5 miles of Hyatt House Richmond / Short Pump?
A: There are at least 4 restaurants within 0.5 miles of Hyatt House Richmond / Short Pump: * California Pizza Kitchen at Short Pump (0.05 Kilometers away) * The Boathouse (at Short Pump Mall) * Funny Bone (at Short Pump Mall) * Casa Del Barco (at Short Pump Mall)
Q: Is Hyatt House Richmond / Short Pump centrally located for sightseeing?
A: Hyatt House Richmond / Short Pump is conveniently located near top Richmond and Short Pump attractions, including Lewis Ginter Botanical Gardens and the Virginia Museum of Fine Arts. It is also a short ride from downtown Richmond, close to the Altria Theatre, Kings Dominion, The Valentine, Virginia Commonwealth University (VCU), and the University of Richmond.
Q: Is the area around Hyatt House Richmond / Short Pump walkable?
A: Yes, the area around Hyatt House Richmond / Short Pump is very walkable, with many restaurants, shops, and the Short Pump Town Center located conveniently nearby.
Q: Is the neighborhood around Hyatt House Richmond / Short Pump more business or tourist-oriented?
A: The neighborhood around Hyatt House Richmond / Short Pump is primarily tourist-oriented, offering a wide array of shopping, dining, and entertainment options at the adjacent Short Pump Town Center. It is also conveniently located near attractions such as Lewis Ginter Botanical Gardens, Virginia Museum of Fine Arts, and Kings Dominion.
Q: Is the neighborhood around Hyatt House Richmond / Short Pump more upscale or casual?
A: The neighborhood around Hyatt House Richmond / Short Pump is centered around the Short Pump Town Center, described as a "super destination" and a "pretty outdoor mall" with many great restaurants and shops. It features a variety of dining options, including upscale choices like The Boathouse and Maggiano's Little Italy, as well as entertainment venues like CinéBistro, an upscale cinema, and Topgolf, a sprawling entertainment venue with a swanky lounge.
Q: Is the neighborhood around Hyatt House Richmond / Short Pump tourist or local-oriented?
A: The neighborhood around Hyatt House Richmond / Short Pump is described as a destination with numerous restaurants, shops, and entertainment options at Short Pump Town Center, as well as being conveniently located near top Richmond and Short Pump attractions.
Q: Is there live music near Hyatt House Richmond / Short Pump?
A: Yes, the Altria Theatre, located near Hyatt House Richmond / Short Pump, offers live musical performances.
Q: Is there nightlife near Hyatt House Richmond / Short Pump?
A: Yes, there are several options for nightlife near Hyatt House Richmond / Short Pump. You can enjoy a fun night out at places like Draftcade, which offers arcade games and Skee-Ball, or catch live performances at Funny Bone comedy club. There are also various restaurants with bars such as California Pizza Kitchen, Maggiano's Little Italy, Firebirds Rocky Mountain Grill, The Dominion Club, Drive Shack Richmond, and Top Golf. Additionally, the Altria Theatre hosts musicals and other entertainment. The hotel itself also has a rooftop patio where guests can relax with a drink from the HBar in the evening.
Q: Is there shopping close to Hyatt House Richmond / Short Pump?
A: Yes, the Hyatt House Richmond / Short Pump is conveniently located next to Short Pump Town Center, which offers a variety of shopping options. Stony Point Fashion Park is also mentioned as a place for shopping.
Q: What activities are near Hyatt House Richmond / Short Pump?
A: There are many activities near Hyatt House Richmond / Short Pump for guests to enjoy. These include: * **Dining and Entertainment:** California Pizza Kitchen at Short Pump, The Boathouse (at Short Pump Mall), Draftcade (at Short Pump Mall), Funny Bone (at Short Pump Mall), Casa Del Barco (at Short Pump Mall), Maggiano's Little Italy, Firebirds Rocky Mountain Grill, Drive Shack Richmond, Altria Theatre, and Top Golf. * **Shopping:** Short Pump Town Center and Stony Point Fashion Park. * **Outdoor Activities:** The Dominion Club, Lewis Ginter Botanical Garden, and The Mill at Fine Creek. * **Tours and Day Trips:** Dover Hall, University of Richmond, Winn Transportation, James River Transportation, Virginia Commonwealth University (VCU), The Valentine, and Richmond International Airport. * **Arts and Culture:** Virginia Museum of Fine Arts and The Valentine. * **Family Activities:** Lewis Ginter Botanical Garden and Kings Dominion. * **Sports:** The Dominion Club, Drive Shack Richmond, and Top Golf.
Q: What are some popular attractions near Hyatt House Richmond / Short Pump?
A: Some popular attractions near Hyatt House Richmond / Short Pump include: * Short Pump Town Center * The Boathouse (at Short Pump Mall) * Draftcade (at Short Pump Mall) * Funny Bone (at Short Pump Mall) * Casa Del Barco (at Short Pump Mall) * Maggiano's Little Italy * Firebirds Rocky Mountain Grill * The Dominion Club * Dover Hall * University of Richmond * Stony Point Fashion Park * Lewis Ginter Botanical Garden * Winn Transportation * Drive Shack Richmond * Virginia Museum of Fine Arts * James River Transportation * The Mill at Fine Creek * Virginia Commonwealth University (VCU) * Altria Theatre * The Valentine * Kings Dominion * Richmond International Airport * Top Golf * California Pizza Kitchen at Short Pump
Q: What are the most-visited attractions within 1 mile of Hyatt House Richmond / Short Pump?
A: The Hyatt House Richmond / Short Pump is conveniently located next to Short Pump Town Center, which is within walking distance. California Pizza Kitchen at Short Pump is also very close, at 0.05 kilometers away. Other attractions located at Short Pump Mall, and therefore also nearby, include The Boathouse, Draftcade, Funny Bone, and Casa Del Barco.
Q: What attractions are near Hyatt House Richmond / Short Pump?
A: The Hyatt House Richmond / Short Pump is conveniently located near a variety of attractions, including: * California Pizza Kitchen at Short Pump * Short Pump Town Center * The Boathouse (at Short Pump Mall) * Draftcade (at Short Pump Mall) * Funny Bone (at Short Pump Mall) * Casa Del Barco (at Short Pump Mall) * Maggiano's Little Italy * Firebirds Rocky Mountain Grill * The Dominion Club * Dover Hall * University of Richmond * Stony Point Fashion Park * Lewis Ginter Botanical Garden * Winn Transportation * Drive Shack Richmond * Virginia Museum of Fine Arts * James River Transportation * The Mill at Fine Creek * Virginia Commonwealth University (VCU) * Altria Theatre * The Valentine * Kings Dominion * Richmond International Airport * Top Golf
Q: What offsite activities are available near Hyatt House Richmond / Short Pump?
A: Near Hyatt House Richmond / Short Pump, you can enjoy a variety of offsite activities including: * **Shopping and Dining:** Explore Short Pump Town Center, which is within walking distance, offering various stores, restaurants like California Pizza Kitchen, The Boathouse, Draftcade, Funny Bone, and Casa Del Barco. Other dining options include Maggiano's Little Italy and Firebirds Rocky Mountain Grill. You can also visit Stony Point Fashion Park for shopping and movies at CinéBistro. * **Entertainment:** Enjoy comedy at Funny Bone, arcade games at Draftcade, live performances at Altria Theatre, or a fun family day at Kings Dominion amusement park. * **Sports and Recreation:** Play golf at Top Golf or Drive Shack Richmond, or visit The Dominion Club for sports and outdoor activities. * **Arts and Culture:** Discover art at the Virginia Museum of Fine Arts, learn history at The Valentine, or tour the University of Richmond and Virginia Commonwealth University (VCU). * **Outdoor Activities:** Take a stroll through the 50 acres of unique flowers and gardens at Lewis Ginter Botanical Garden, or enjoy the scenic setting at The Mill at Fine Creek. * **Local Exploration:** For a long weekend, you can visit VMFA, shop and dine in Carytown, walk the James River trails, explore Maymont, tour historic neighborhoods, and sample restaurants or breweries in Scott's Addition.
Pool
Q: Does Hyatt House Richmond / Short Pump have a swimming pool?
A: No, there is not a swimming pool at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: What are the operating hours for the pool at Hyatt House Richmond / Short Pump?
A: The Hyatt House Richmond / Short Pump does not have a pool. They do have a rooftop patio with outdoor games and fire pits to enjoy.
Laundry Services
Q: Are there self-service laundry facilities available on site at Hyatt House Richmond / Short Pump?
A: Yes, self-service laundry facilities are available on-site. The guest laundry is coin-operated.
Q: Does Hyatt House Richmond / Short Pump have a coin-operated laundry facility?
A: Yes, the guest laundry facility at Hyatt House Richmond / Short Pump is coin-operated.
Q: Does Hyatt House Richmond / Short Pump offer on-site laundry services?
A: Yes, Hyatt House Richmond / Short Pump offers on-site laundry services.
Q: Is there a fee for laundry services at Hyatt House Richmond / Short Pump?
A: The guest laundry at Hyatt House Richmond / Short Pump is coin-operated.
Q: What are the laundry hours at Hyatt House Richmond / Short Pump?
A: The self-serve guest laundry facilities at Hyatt House Richmond / Short Pump are open 24 hours a day, 7 days a week.
Promotions
Q: Are loyalty perks included with packages at Hyatt House Richmond / Short Pump?
A: Yes, loyalty perks are available. Our hotel's loyalty program is through World of Hyatt, where members can enjoy free nights, member rates, room upgrades, and more. Additionally, for qualifying meetings, events, or group room blocks, you can earn World of Hyatt Bonus Points.
Q: Are member rates lower than public rates at Hyatt House Richmond / Short Pump?
A: Yes, members can save more with member rates when booking a standard or premium room at participating hotels.
Q: Are there corporate discounts available at Hyatt House Richmond / Short Pump?
A: Yes, we are happy to accommodate special rates for corporate travelers at Hyatt House Richmond / Short Pump.
Q: Are there group booking discounts at Hyatt House Richmond / Short Pump?
A: Yes, discount room blocks and special rates are available for large groups, weddings, or events. The hotel also offers World of Hyatt Bonus Points for qualifying room blocks of 10 rooms or more on peak nights. Please contact the sales department for more details.
Q: Are there wedding or event room block discounts at Hyatt House Richmond / Short Pump?
A: Yes, Hyatt House Richmond / Short Pump offers benefits for wedding and event room blocks. For weddings and commitment ceremonies, World of Hyatt members can earn Bonus Points redeemable for free nights and Tier Qualifying Night credits when requesting offer code HMOON in their contract by December 31, 2027. For group room blocks, if you contract a qualifying room block of 10 rooms or more on peak nights for stays through March 31, 2027, you can be eligible to receive up to 30,000 World of Hyatt Bonus Points, depending on the number of actualized contracted rooms.
Q: Does Hyatt House Richmond / Short Pump have a loyalty program?
A: Yes, Hyatt House Richmond / Short Pump offers a loyalty program through World of Hyatt. Members can enjoy benefits such as free nights, member rates, and room upgrades. It is fast and easy to join.
Q: Does Hyatt House Richmond / Short Pump offer discounts for booking direct?
A: Yes, members can save more when booking a standard or premium room directly on hyatt.com through the Member Rate. You can join World of Hyatt when you book your stay to enjoy this exclusive benefit.
Q: Does Hyatt House Richmond / Short Pump offer long-stay discounts?
A: Yes, Hyatt House Richmond / Short Pump is happy to accommodate special rates for extended stays.
Q: Does Hyatt House Richmond / Short Pump offer refundable vs non-refundable rate options?
A: We offer a flexible cancellation policy, typically 48 hours prior to arrival. Policies may vary by rate type, so please review your booking details or contact us directly for more information.
Q: Does Hyatt House Richmond / Short Pump run limited-time promotions?
A: Yes, Hyatt House Richmond / Short Pump runs limited-time promotions. For example, guests can earn up to 36,000 Bonus Points worldwide for eligible nights completed between September 29 and December 15, 2026, and earn up to 50,000 Bonus Points on qualifying stays of 5+ nights completed by December 31, 2026.
Fitness Center
Q: Are elliptical machines available at Hyatt House Richmond / Short Pump?
A: Yes, elliptical machines are available at the Hyatt House Richmond / Short Pump's 24/7 fitness center.
Q: Are there free weights at Hyatt House Richmond / Short Pump?
A: Yes, our 24/7 Fitness Room at Hyatt House Richmond / Short Pump includes free weights.
Q: Does Hyatt House Richmond / Short Pump have cardiovascular equipment?
A: Yes, the Hyatt House Richmond / Short Pump has cardiovascular equipment in its 24/7 fitness room, including a treadmill, elliptical, and recumbent bike.
Q: Does Hyatt House Richmond / Short Pump offer exercise bikes?
A: Yes, Hyatt House Richmond / Short Pump offers exercise bikes. The 24/7 Fitness Room includes a recumbent bike, and the Fitness Corner Suite features an in-room Peloton bike.
Q: Does the fitness center at Hyatt House Richmond / Short Pump provide complimentary towels and water?
A: Yes, the fitness center at Hyatt House Richmond / Short Pump provides complimentary earbuds, towels, and filtered water.
Q: Does the gym at Hyatt House Richmond / Short Pump have treadmills?
A: Yes, the 24/7 fitness room at Hyatt House Richmond / Short Pump includes a treadmill, along with an elliptical, recumbent bike, weight bench, and free weights.
Q: Does the Hyatt House Richmond / Short Pump have a fitness center?
A: Yes, the Hyatt House Richmond / Short Pump has a 24/7 fitness room. It offers the latest fitness equipment, including a treadmill, elliptical, recumbent bike, weight bench, and free weights. Complimentary earbuds, towels, and filtered water are provided.
Q: In which year was the fitness equipment at Hyatt House Richmond / Short Pump most recently replaced?
A: The Hyatt House Richmond / Short Pump completed a full property renovation that included updating its fitness center and replacing its fitness equipment in 2024.
Q: Is additional fitness equipment available at Hyatt House Richmond / Short Pump?
A: Our fitness center offers a treadmill, elliptical, recumbent bike, weight bench, and free weights. Additionally, our Fitness Corner Suite includes a Peloton bike, yoga mat, foam roller, 10 lb. hand weights, and a yoga ball.
Q: Is the fitness center extensive or limited at Hyatt House Richmond / Short Pump?
A: The fitness center at the Hyatt House Richmond / Short Pump is considered **limited**. While the hotel provides an on-site fitness center, it is designed for basic workouts rather than extensive training. It typically features a small selection of cardio equipment (such as a Peloton, treadmills and an elliptical) and a limited range of free weights or resistance equipment. It is not a full-service gym, and guests looking for more comprehensive facilities often seek out local commercial gyms in the Short Pump area.
Q: Is there an accessible entrance to on-site fitness center at Hyatt House Richmond / Short Pump?
A: Yes, there is an accessible entrance to the on-site fitness center at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Is there strength training equipment at Hyatt House Richmond / Short Pump?
A: Yes, the 24/7 fitness center at Hyatt House Richmond / Short Pump offers a weight bench and free weights for building muscle. Additionally, the Fitness Corner Suite includes 10 lb. hand weights as part of its in-room fitness setup.
Q: What are the operating hours of the fitness center at Hyatt House Richmond / Short Pump?
A: The fitness center at Hyatt House Richmond / Short Pump is open 24 hours a day.
Q: What kind of exercise equipment is available in the fitness center at Hyatt House Richmond / Short Pump?
A: The fitness center at Hyatt House Richmond / Short Pump offers a treadmill, elliptical, recumbent bike, weight bench, and free weights.
Q: Where is the fitness center located at Hyatt House Richmond / Short Pump?
A: The fitness center is located on-site inside the hotel.
Hospitality
Q: Are all guestrooms at Hyatt House Richmond / Short Pump non-smoking?
A: Yes, all guestrooms at Hyatt House Richmond / Short Pump are 100% non-smoking. The property operates as a entirely smoke-free hotel, prohibiting smoking in all indoor areas, including guest rooms, suites, and public facilities.
Q: Are bathtub grab bars available for guest safety at Hyatt House Richmond / Short Pump?
A: Yes, bathtub grab bars are available at the Hyatt House Richmond / Short Pump in Henrico, Virginia
Q: Are connecting rooms available at Hyatt House Richmond / Short Pump?
A: Yes, connecting rooms are available at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Are hearing accessible rooms and/or kits available at Hyatt House Richmond / Short Pump?
A: Yes, hearing accessible rooms and/or kits are available at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Are mobility accessible rooms and/or kits available at Hyatt House Richmond / Short Pump?
A: Yes, mobility accessible rooms are available at Hyatt House Richmond / Short Pump. These rooms feature mobility features such as doorways with 32 inches (0.81 meters) of clear width, lowered closet shelves, wide doorways, and accessible bathrooms. Specific accessible room types include the Accessible 2 Queen Bed Roll-in Shower, Accessible King Studio Bathtub, and Accessible One Bedroom Suite Bathtub.
Q: Are smoking rooms available at Hyatt House Richmond / Short Pump?
A: No, smoking rooms are not available at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Are there any outdoor spaces or gardens at Hyatt House Richmond / Short Pump?
A: Yes, Hyatt House Richmond / Short Pump features a rooftop patio. This outdoor space offers a delightful escape where guests can unwind, relax with a drink from the H Bar, play yard games, or enjoy a quiet evening. It is also available for events and includes amenities such as a firepit, private bar, lighting, and a sound system.
Q: Are there elevators at Hyatt House Richmond / Short Pump?
A: Yes, there are elevators at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Are there security cameras in public areas at Hyatt House Richmond / Short Pump?
A: Hyatt House Richmond / Short Pump utilizes closed-circuit television (CCTV) and security surveillance systems in public and common areas across the property as standard protocol.
Q: Are there shops and services at Hyatt House Richmond / Short Pump?
A: Yes, Hyatt House Richmond / Short Pump offers a 24-hour H Market where you can purchase a selection of drinks, snacks, meals, and convenience items. Additionally, the hotel provides business services and laundry facilities for guests.
Q: Are there visual alarms in guest rooms and suites at Hyatt House Richmond / Short Pump?
A: Yes, accessible guest rooms and suites at Hyatt House Richmond / Short Pump are equipped with emergency strobe lights and strobe-light smoke detectors.
Q: Can guests rent a car directly from a rental desk at Hyatt House Richmond / Short Pump?
A: We do not offer rental cars through the hotel.
Q: Can I connect multiple devices to the free internet at Hyatt House Richmond / Short Pump?
A: Yes, you can connect multiple devices to the free internet at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Can I make a reservation without a credit card at Hyatt House Richmond / Short Pump?
A: No, you cannot make a reservation without a credit card at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Can I pay for the deposit with a credit card at Hyatt House Richmond / Short Pump?
A: Yes, you can pay for the deposit with a credit card. Hyatt House Richmond / Short Pump accepts major credit cards including Visa, Mastercard, American Express, and Discover at check-in. The hotel is a cashless property, meaning cash is not accepted for payments or deposits. The credit card will be authorized at check-in for room, taxes, and a per-night incidental hold.
Q: Can I request early check-in or late check-out at Hyatt House Richmond / Short Pump?
A: Yes, early check-ins and late check-outs are available at Hyatt House Richmond / Short Pump based on room availability and are subject to a fee. Please check with the front desk for details.
Q: Can I use JCB at Hyatt House Richmond / Short Pump?
A: Yes, you can use JCB at the Hyatt House Richmond / Short Pump. The hotel accepts JCB International.
Q: Can I use Mastercard at Hyatt House Richmond / Short Pump?
A: Yes, you can use a Mastercard credit card at Hyatt House Richmond / Short Pump.
Q: Can I use Visa at Hyatt House Richmond / Short Pump?
A: Yes, you can use Visa at Hyatt House Richmond / Short Pump. The hotel accepts major credit cards, including Visa.
Q: Do any rooms have a balcony or patio at Hyatt House Richmond / Short Pump?
A: No, rooms at Hyatt House Richmond / Short Pump in Henrico, Virginia do not have a balcony or patio.
Q: Do children stay free at Hyatt House Richmond / Short Pump?
A: Yes, children stay free at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Do guest rooms at Hyatt House Richmond / Short Pump include a seating area with a sofa or chair?
A: Yes, guest rooms and suites at Hyatt House Richmond / Short Pump include a cozy corner sleeper sofa or a separate living area with seating. For example, the Studio King with Sofabed features a sleeper sofa, and suites like the Executive Corner Suite offer expanded seating in the living room.
Q: Do guests need a room key to access the floors at Hyatt House Richmond / Short Pump?
A: No, guests do not need a room key or digital key card to access the upper floors via the elevators at the Hyatt House Richmond / Short Pump.
Q: Do I need to log in or use a special code to access the free internet at Hyatt House Richmond / Short Pump?
A: No special promo code is needed to access the free Wi-Fi at Hyatt House Richmond / Short Pump, but you will need to go through a standard login screen captive portal on your device to connect by entering your First Name, Last Name, and Email Address or your room number and last name.
Q: Do the accessible rooms in Hyatt House Richmond / Short Pump have doors that provide a 32-inch wide opening?
A: Yes, accessible guest rooms with mobility features at Hyatt House Richmond / Short Pump have doorways with 32 inches (0.81 m) of clear width.
Q: Do the room windows at Hyatt House Richmond / Short Pump open for guest comfort and ventilation?
A: No, the room windows at the Hyatt House Richmond / Short Pump do not open. Guest room windows at this property are sealed shut for safety, noise control, and energy efficiency, meaning fresh outdoor air and natural ventilation cannot be let in through the windows.
Q: Does Hyatt House Richmond / Short Pump accept credit card authorization forms?
A: Hyatt House Richmond / Short Pump does not accept the standard online Hyatt Credit Card Authorization Form or participate in the standard central third-party authorization form process. To arrange payment for a guest, guests must contact the property directly to request a property-specific authorization link or form.
Q: Does Hyatt House Richmond / Short Pump charge a resort fee for guests?
A: No, Hyatt House Richmond / Short Pump in Henrico, Virginia does not charge a resort fee for guests.
Q: Does Hyatt House Richmond / Short Pump have a reservation link?
A: Yes, Hyatt House Richmond / Short Pump has a dedicated reservation page on the official Hyatt website where you can check availability and book rooms. **Reservation Link:** [https://www.hyatt.com/hyatt-house/en-US/ricxr-hyatt-house-richmond-short-pump](https://www.hyatt.com/hyatt-house/en-US/ricxr-hyatt-house-richmond-short-pump)
Q: Does Hyatt House Richmond / Short Pump have a reward program?
A: Yes, Hyatt House Richmond / Short Pump has a loyalty program called World of Hyatt. Members can enjoy benefits such as free nights, member rates, and room upgrades. It is fast and easy to join.
Q: Does Hyatt House Richmond / Short Pump have a walk-in policy for accommodations?
A: Hyatt House Richmond / Short Pump accepts walk-in guests for accommodations, subject to room availability at the time of arrival. Walk-in bookings depend entirely on room vacancies for that night. You must present a valid government-issued photo ID and a physical major credit card for payment and incidental holds. The front desk is staffed 24 hours a day, so walk-ins can be assisted at any time.
Q: Does Hyatt House Richmond / Short Pump have an accessible registration desk?
A: Yes, Hyatt House Richmond / Short Pump has an accessible registration desk.
Q: Does Hyatt House Richmond / Short Pump have an wheel chair accessible route to the registration desk?
A: Yes, Hyatt House Richmond / Short Pump has an accessible route from the accessible public entrance to the registration area. The registration desk is also listed as an accessible hotel area.
Q: Does Hyatt House Richmond / Short Pump measure water usage per room night?
A: While the Hyatt House Richmond / Short Pump does not measure individual water consumption on a room-by-room basis, the property tracks water consumption per room night using corporate reporting software. The hotel divides its overall monthly water usage by its total occupancy/room nights to calculate and monitor its average water consumption per room night over time.
Q: Does Hyatt House Richmond / Short Pump offer digital check-in?
A: Yes, digital check-in is offered at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Does Hyatt House Richmond / Short Pump offer event planning services?
A: Yes, Hyatt House Richmond / Short Pump in Henrico, Virginia offers event planning services.
Q: Does Hyatt House Richmond / Short Pump offer free internet access for guests?
A: Yes, free internet access is offered for guests at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Does Hyatt House Richmond / Short Pump offer non-smoking public areas?
A: Hyatt House Richmond / Short Pump is a 100% smoke-free facility where smoking is prohibited throughout all indoor areas of the property, including lobbies, hallways, meeting spaces, dining areas, and other public spaces.
Q: Does Hyatt House Richmond / Short Pump provide electronic room keys for guests?
A: Yes, Hyatt House Richmond / Short Pump supports the use of digital keys. Guests can use the World of Hyatt app on their smartphones to access their rooms, bypassing the need to visit the front desk for a physical key card.
Q: Does Hyatt House Richmond / Short Pump provide meeting space for guests?
A: Yes, Hyatt House Richmond / Short Pump provides meeting space for guests, offering 8,130 square feet of customizable meeting and event space, including a rooftop patio deck.
Q: Does Hyatt House Richmond / Short Pump provide transportation arrangements?
A: We do not currently have shuttle or transfer services, nor do we offer rental cars or bicycles through the hotel.
Q: Does the health club facilities (pool/gym) at Hyatt House Richmond / Short Pump require a key for entry?
A: Entering the health club facilities at the Hyatt House Richmond / Short Pump requires your guest room key card or digital key. Key card access is required to unlock the 24-hour fitness center, which is restricted exclusively to registered hotel guests. The hotel does not currently operate an on-site swimming pool.
Q: Does the Hyatt House Richmond / Short Pump have guest evacuation plans in case of an emergency?
A: Yes, Hyatt House Richmond / Short Pump in Henrico, Virginia has guest evacuation plans in case of an emergency.
Q: Does the Hyatt House Richmond / Short Pump, have roll-in shower available?
A: Yes, a roll-in shower is available at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: How can I modify or cancel my reservation at Hyatt House Richmond / Short Pump?
A: We offer a flexible cancellation policy, typically 48 hours prior to arrival. Policies may vary by rate type, so please review your booking details or contact us directly.
Q: How do I get in touch with Hyatt House Richmond / Short Pump?
A: You can get in touch with Hyatt House Richmond / Short Pump by calling +1 804 360 7021. For general inquiries or to request pricing for meetings and events, you can also email RICXR.RFP@Hyatt.com.
Q: How many floors does Hyatt House Richmond / Short Pump have?
A: The Hyatt House Richmond / Short Pump hotel has 6 floors.
Q: How many rooms are at Hyatt House Richmond / Short Pump?
A: Hyatt House Richmond / Short Pump has 134 extended stay hotel rooms and suites.
Q: How many suites are at Hyatt House Richmond / Short Pump?
A: The Hyatt House Richmond / Short Pump has 114 extended-stay suites.
Q: How often does housekeeping come at Hyatt House Richmond / Short Pump?
A: Daily housekeeping is provided at Hyatt House Richmond / Short Pump. If you wish to customize your stay, please reach out to the front desk to make arrangements.
Q: Is a credit card required to secure my rate at Hyatt House Richmond / Short Pump?
A: Yes, a credit card is required to secure the rate at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Is contactless payment available during check-in or check-out at Hyatt House Richmond / Short Pump?
A: Yes, contactless payment is available during check‑in and check‑out at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Is Diners Club accepted at Hyatt House Richmond / Short Pump?
A: Yes, Diners Club is accepted at the Hyatt House Richmond / Short Pump.
Q: Is Discover Card accepted at Hyatt House Richmond / Short Pump?
A: Hyatt House Richmond / Short Pump accepts Discover credit cards.
Q: Is express check-in available at Hyatt House Richmond / Short Pump?
A: Yes, express check-in is available at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Is express check-out available at Hyatt House Richmond / Short Pump?
A: Yes, express check-out is available at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Is Hyatt House Richmond / Short Pump located in the Northern or Southern Hemisphere?
A: Hyatt House Richmond / Short Pump is located in the United States of America, which is in the Northern Hemisphere.
Q: Is smoking allowed at Hyatt House Richmond / Short Pump?
A: No, smoking is not allowed at Hyatt House Richmond / Short Pump. It is a 100% smoke-free property, including all guest rooms and indoor public areas.
Q: Is the free internet access at Hyatt House Richmond / Short Pump secure for online banking or transactions?
A: Public Wi-Fi networks, such as those provided by hotels like the Hyatt House Richmond / Short Pump, are generally **not considered secure** for sensitive activities like online banking or financial transactions.
Q: Is the free internet at Hyatt House Richmond / Short Pump limited to certain hours or available 24/7?
A: The free internet at Hyatt House Richmond / Short Pump in Henrico, Virginia is available 24/7.
Q: Is the free internet speed at Hyatt House Richmond / Short Pump suitable for video streaming and work?
A: Yes, the free internet speed at Hyatt House Richmond / Short Pump in Henrico, Virginia is suitable for video streaming and work.
Q: Is the front desk open 24 hours at Hyatt House Richmond / Short Pump?
A: Yes, the front desk is open 24 hours at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Is the Hyatt House Richmond / Short Pump a "conversion", "Adaptive re-use" or "New build"?
A: The Hyatt House Richmond / Short Pump is a new build. The physical facility itself is an original, purpose-built ground-up construction built in 2009.
Q: Is there a convenience or sundry store at Hyatt House Richmond / Short Pump?
A: Yes, Hyatt House Richmond / Short Pump has a 24-hour H Market where you can grab a selection of drinks, snacks, meals, or convenience items.
Q: Is there an accessible main entrance to the Hyatt House Richmond / Short Pump?
A: Yes, the Hyatt House Richmond / Short Pump has an accessible public entrance.
Q: Is there an accessible route to guest room at Hyatt House Richmond / Short Pump?
A: Yes, the route to accessible guest rooms is accessible at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: What amenities are complimentary at Hyatt House Richmond / Short Pump?
A: Hyatt House Richmond / Short Pump offers several complimentary amenities, including high-speed Wi-Fi, self-parking, and a complimentary morning breakfast mix. Guest rooms and suites also feature complimentary amenities such as a cozy corner sleeper sofa, a full kitchen, and a full-size work desk.
Q: What are Hyatt House Richmond / Short Pump security procedures?
A: Hyatt House Richmond / Short Pump security procedures include key card access for guest rooms and after-hours exterior entryways, digital key and mobile check-in via the World of Hyatt app, a 24-hour front desk with staff trained in emergency response, in-room electronic door locks with interior safety latches, deadbolts, peep-holes, and in-room electronic safes. Additionally, the hotel features a secured parking lot with night lighting, secure interior-only corridors, fire safety systems including smoke detectors and sprinklers, and identity verification for deliveries and packages.
Q: What are the extra person charges at Hyatt House Richmond / Short Pump?
A: Children 18 years of age and younger stay free when occupying the parent or guardian's room using existing bedding. Extra adult charges depend on the specific room category and the booked base occupancy, and adding extra adults up to the maximum capacity of 4 adults per room may incur an additional nightly fee based on the property's standard published rates. Rollaway beds are not available, but rooms are equipped with pull-out sleeper sofas.
Q: What enhanced hygiene or cleanliness protocols are in place at Hyatt House Richmond / Short Pump?
A: Hyatt House Richmond / Short Pump adheres to Hyatt's brand-wide cleanliness and safety program, known as the Global Care & Cleanliness Commitment. The property has implemented comprehensive staff training on new operational procedures and has designated a Hygiene & Wellbeing Leader to oversee these standards. Guests can expect enhanced cleaning and disinfection of guest rooms and public areas, with a particular focus on high-touch surfaces. The hotel utilizes hospital-grade disinfectants and electrostatic technology for room sanitation, while increasing the cleaning frequency in shared spaces such as lobbies, elevators, the fitness center, and dining areas. Hand sanitizer and enhanced sanitation stations are readily available throughout public and food and beverage areas. To minimize contact, the hotel offers mobile and digital tools, including the World of Hyatt app for digital keys, mobile check-in/out, and guest communication. Housekeeping service options are flexible, allowing guests to request service or opt out for reduced contact. Furthermore, food and beverage safety measures are maintained in compliance with local health regulations, and the property follows GBAC STAR cleaning and disinfection practices. For specific protocols, guests are encouraged to visit the hotel's official website or contact the property directly.
Q: What is Hyatt House Richmond / Short Pump's policy on lost and found items?
A: Hyatt House Richmond / Short Pump follows standard Hyatt brand procedures for lost and found. Guests can report lost items by calling the front desk at +1 804-360-7021 or submitting an online request. Found items are logged and stored securely, requiring a detailed description and potentially proof of ownership or photo ID to claim. Guests are responsible for any shipping and handling costs to return the item.
Q: What is the cancellation policy at Hyatt House Richmond / Short Pump?
A: Cancellation policies at Hyatt House Richmond / Short Pump in Henrico, Virginia include: Cancellation policy varies by rate, room type, booking channel, and dates; there is no universal policy, so please check the specific rate rules and confirmation. Some rates are non-refundable, and prepaid or advance purchase rates are non-refundable and non-changeable. Standard or refundable rates often allow cancellations up to a specific deadline, commonly 24–48 hours before arrival; late cancellations or no-shows may be charged one night's room rate plus taxes. For exact terms, please visit the official Hyatt website, call the hotel directly, view the "Cancellation Policy" link at checkout, or refer to your confirmation email. You may also visit the hotel's official website at https://www.hyatt.com/en-US/hotel/virginia/hyatt-house-richmond-short-pump/RICPSH or view the third-party listing at https://www.booking.com/hotel/us/hyatt-house-richmond-short-pump.html.
Q: What is the deposit required to book a room at Hyatt House Richmond / Short Pump?
A: Standard or flexible rates typically do not require an upfront deposit to book, though a valid credit card is needed to guarantee the reservation. Prepaid or non-refundable promotional rates will require full payment for the stay at the time of booking. Upon check-in, the hotel places a hold on your credit card for the full cost of the room and taxes for your stay, plus a standard refundable incidental deposit per night.
Q: What is the early departure charge at Hyatt House Richmond / Short Pump?
A: Hyatt House Richmond / Short Pump assesses an early departure fee if you check out before your scheduled departure date without providing advance notice. The typical fee is equal to one night's room rate plus tax, or the remaining night balance depending on your rate terms and length of stay.
Q: What is the guest services phone number at Hyatt House Richmond / Short Pump?
A: The guest services phone number for Hyatt House Richmond / Short Pump is +1 804-360-7021.
Q: What is the latitude (in degrees) of Hyatt House Richmond / Short Pump?
A: The latitude of Hyatt House Richmond / Short Pump is approximately 37.6562 degrees N (or 37.6561 degrees).
Q: What is the longitude (in degrees) of Hyatt House Richmond / Short Pump?
A: The longitude of Hyatt House Richmond / Short Pump is approximately -77.6215 degrees W (or 77.6215 degrees W).
Q: What is the main phone area code at Hyatt House Richmond / Short Pump?
A: The main phone area code at Hyatt House Richmond / Short Pump is 804.
Q: What is the maximum guest room occupancy at Hyatt House Richmond / Short Pump?
A: The maximum standard guest room and suite occupancy at Hyatt House Richmond / Short Pump is 4 guests per room. This includes Two Queen Bed Rooms, which sleep up to 4 guests across 2 queen beds, and Studio and One-Bedroom Suites, which sleep up to 4 guests utilizing 1 King bed and 1 double pull-out sleeper sofa.
Q: What is the minimum age required for check-in at Hyatt House Richmond / Short Pump?
A: 21 is the minimum age required for check-in at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: What is the policy on incidental charges at Hyatt House Richmond / Short Pump?
A: At check-in, guests must present a valid credit card matching their government-issued photo ID to cover incidental charges. The hotel is a cashless property and does not accept cash for room charges or incidentals. A temporary authorization hold, typically ranging between $50 and $100 per night, is placed on the card in addition to room rate and taxes. If no additional charges are incurred, the hold is released upon checkout and clears within 1 to 5 business days depending on the issuing bank.
Q: What is the procedure for after-hours check-in at Hyatt House Richmond / Short Pump?
A: To check in after hours at the Hyatt House Richmond / Short Pump, you should follow these procedures: 1. **24-Hour Front Desk:** The Hyatt House Richmond / Short Pump maintains a 24-hour front desk. If you are arriving late, you do not need to follow a special "after-hours" procedure; simply proceed to the front desk upon arrival. 2. **Identification:** Ensure you have a valid government-issued photo ID and the credit card used for the booking ready to present to the front desk agent. 3. **Digital Check-in:** If you are a World of Hyatt member, you can use the World of Hyatt mobile app to check in digitally before you arrive. This may allow you to use your phone as a digital key, potentially bypassing the front desk depending on the property's current mobile key capabilities. 4. **Late Arrival Notification:** While not strictly required due to the 24-hour desk, it is considered best practice to call the hotel directly if you anticipate arriving very late (e.g., after midnight) to ensure your reservation is held and the staff is prepared for your arrival. **Contact Information:** * **Phone:** +1 804 360 7021
Q: What is the website link for Hyatt House Richmond / Short Pump?
A: The official website for Hyatt House Richmond / Short Pump is https://www.hyatt.com/hyatt-house/en-US/ricxr-hyatt-house-richmond-short-pump
Q: What is the wifi bandwidth at Hyatt House Richmond / Short Pump?
A: The hotel advertises complimentary high-speed Wi-Fi throughout the property and in guest rooms, but does not disclose a specific numerical megabit-per-second (Mbps) bandwidth rate publicly.
Q: What languages are spoken by the staff at Hyatt House Richmond / Short Pump?
A: The staff at Hyatt House Richmond / Short Pump primarily speaks **English**. While some individual staff members may be multilingual due to personal background, the hotel does not officially advertise or guarantee service in languages other than English. If you have specific language requirements for your stay, it is recommended to contact the hotel directly to confirm if a staff member who speaks your preferred language will be available during your visit.
Q: When did Hyatt House Richmond / Short Pump open?
A: It was rebranded and opened as Hyatt House Richmond / Short Pump in 2012.
Q: When is check-in at Hyatt House Richmond / Short Pump?
A: Check-in time at Hyatt House Richmond / Short Pump is at 4:00 PM.
Q: When is check-out at Hyatt House Richmond / Short Pump?
A: Check-out time at Hyatt House Richmond / Short Pump is at 12:00 PM (noon).
Q: When was Hyatt House Richmond / Short Pump built?
A: The Hyatt House Richmond / Short Pump building was completed and opened in 2009.
Q: Which amenities does Hyatt House Richmond / Short Pump offer?
A: Hyatt House Richmond / Short Pump offers a variety of amenities for guests, including: * **Business Services:** A 24-hour business center with printing, scanning, and faxing capabilities, as well as public computers. * **Connectivity:** Free high-speed Wi-Fi throughout the property and Chromecast-enabled TVs in all rooms. * **Convenience:** Digital Check-In and Digital Key through the Hyatt app, laundry facilities, and daily housekeeping. * **Dining:** Complimentary Morning Breakfast Mix, an on-site H Bar (open daily from 5-10 pm), and a 24-hour H Market for snacks and convenience items. * **Fitness & Recreation:** A 24/7 fitness center equipped with treadmills, ellipticals, recumbent bikes, weight benches, and free weights, along with complimentary earbuds, towels, and filtered water. The hotel also features a rooftop patio with a firepit and games. * **Parking:** Complimentary self-parking. * **Rooms & Suites:** Extended-stay rooms and suites feature cozy corner sleeper sofas (pull-out couches), full kitchens, full-size work desks with ergonomic chairs and multiple power outlets, coffee makers, minifridges, hair dryers, lighted makeup mirrors, full-size mirrors, and irons with ironing boards. Hypoallergenic pillows are also available upon request. * **Events:** Meeting facilities with 8,130 square feet of flexible indoor and outdoor event space. * **Accessibility:** Accessible features are available in both guest rooms and public areas.
Amenities (Room)
Q: Are hair dryers available at Hyatt House Richmond / Short Pump?
A: Yes, hair dryers are available at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Are rollaway beds available at Hyatt House Richmond / Short Pump?
A: No, rollaway beds are not available. However, our rooms are equipped with pull-out couches for extra sleeping space.
Q: Are shower-tub combinations available at Hyatt House Richmond / Short Pump?
A: Yes, rooms with bathtubs are available. You can find them in the Accessible King Studio Bathtub and Accessible One Bedroom Suite Bathtub room types.
Q: Are smart TVs available in the rooms at Hyatt House Richmond / Short Pump?
A: Yes, all rooms at Hyatt House Richmond / Short Pump are equipped with Chromecast-enabled TVs, allowing guests to stream content directly from their devices for a personalized entertainment experience.
Q: Are sofa beds available at Hyatt House Richmond / Short Pump?
A: Yes, sofa beds are available at Hyatt House Richmond / Short Pump. Many of our rooms and suites, including the Studio King with Sofabed, Fitness Corner Suite 1 King Bed with Sofa Bed, and Hollywood Corner Suite 1 King Bed with Sofa Bed, feature a sleeper sofa. Additionally, our rooms are equipped with pull-out couches for extra sleeping space.
Q: Are the bathrooms counters at Hyatt House Richmond / Short Pump made of marble?
A: No, the bathroom counters at Hyatt House Richmond / Short Pump are generally not made of natural marble. Standard Hyatt House guest rooms and suites feature solid surface or quartz/engineered composite countertops, designed to resemble natural stone while providing a modern, low-maintenance finish.
Q: Are the bathrooms equipped with walk-in showers or soaking tubs at Hyatt House Richmond / Short Pump?
A: Some of our rooms and suites at Hyatt House Richmond / Short Pump are equipped with walk-in showers, such as the Executive Corner Suite, Fitness Corner Suite, and Hollywood Corner Suite. We also offer accessible rooms with roll-in showers and accessible bathtubs.
Q: Are the bathrooms shared or private at Hyatt House Richmond / Short Pump?
A: They are private bathrooms in the guest rooms at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Are there USB charging ports available in the guest rooms at Hyatt House Richmond / Short Pump?
A: Yes, USB charging ports are available in the guest rooms at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Can I control the temperature in my room at Hyatt House Richmond / Short Pump?
A: Yes, you can control the temperature in your room at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Do guest rooms at Hyatt House Richmond / Short Pump have a microwave?
A: Some guest rooms at Hyatt House Richmond / Short Pump have a microwave. Specifically, the Executive Corner Suite and the Fitness Corner Suite 1 King Bed with Sofa Bed include a microwave.
Q: Do guest rooms at Hyatt House Richmond / Short Pump have a mini fridge?
A: Absolutely. All rooms at Hyatt House Richmond / Short Pump feature a mini fridge for your convenience.
Q: Do guest rooms have tables and chairs at Hyatt House Richmond / Short Pump?
A: Yes, guest rooms at Hyatt House Richmond / Short Pump are equipped with a full-size work desk and an ergonomic chair.
Q: Do rooms at Hyatt House Richmond / Short Pump have a refrigerator?
A: Yes, all rooms at Hyatt House Richmond / Short Pump feature a mini fridge for your convenience.
Q: Do the guest rooms at Hyatt House Richmond / Short Pump have wifi?
A: Yes, guest rooms at Hyatt House Richmond / Short Pump in Henrico, Virginia have wifi.
Q: Do the guest rooms have air-conditioning at Hyatt House Richmond / Short Pump?
A: Yes, the guest rooms have air-conditioning at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Do the rooms at Hyatt House Richmond / Short Pump have alarm clocks?
A: Yes, alarm clocks are available in the rooms at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Do the rooms at Hyatt House Richmond / Short Pump have desk chairs?
A: Yes, all guest rooms at Hyatt House Richmond / Short Pump include a desk with an ergonomic chair.
Q: Do the rooms at Hyatt House Richmond / Short Pump have ergonomic chairs for working comfortably?
A: Yes, the rooms at Hyatt House Richmond / Short Pump are equipped with a desk and an ergonomic chair for your comfort while working.
Q: Do the rooms have coffee makers or espresso machines at Hyatt House Richmond / Short Pump?
A: Yes, all rooms at Hyatt House Richmond / Short Pump feature a coffee maker. Espresso machines are not mentioned.
Q: Do the rooms include microwaves at Hyatt House Richmond / Short Pump?
A: Some rooms at Hyatt House Richmond / Short Pump include a microwave. These include the Executive Corner Suite and the Fitness Corner Suite 1 King Bed with Sofa Bed.
Q: Does Hyatt House Richmond / Short Pump have HD flat-panel TVs (32 inches or larger) in the rooms?
A: Yes, all rooms at Hyatt House Richmond / Short Pump are equipped with 42-inch flat-screen HDTVs with Chromecast.
Q: Does Hyatt House Richmond / Short Pump have oversized bathtubs?
A: Select rooms at Hyatt House Richmond / Short Pump feature oversized/soaking bathtubs, specifically the Executive Corner Suites which include a standalone soaking tub.
Q: Does Hyatt House Richmond / Short Pump have rooms with only bathtubs?
A: The Hyatt House Richmond / Short Pump offers select room types with bathtubs, including ADA Accessible Rooms and Suites like the Accessible King Studio Bathtub and Accessible One Bedroom Suite Bathtub which feature a standard tub/shower combination, and select Executive Corner Suites equipped with a standalone deep-soaking tub.
Q: Does Hyatt House Richmond / Short Pump have separate tubs and showers?
A: Standard rooms and suites at Hyatt House Richmond / Short Pump do not feature separate stand-alone tubs and showers in the same bathroom. Standard rooms and most suites feature a large walk-in glass shower, while ADA accessible rooms and suites are equipped with either an accessible bathtub option or a roll-in shower.
Q: Does Hyatt House Richmond / Short Pump offer access to cable or streaming TV services?
A: Yes, all rooms at Hyatt House Richmond / Short Pump are equipped with Chromecast-enabled TVs, allowing guests to stream content directly from their devices for a personalized entertainment experience.
Q: Does Hyatt House Richmond / Short Pump offer complimentary in-room coffee or tea?
A: Yes, complimentary in‑room coffee or tea is available at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Does Hyatt House Richmond / Short Pump offer in-room coffee/tea maker?
A: Yes, all rooms at Hyatt House Richmond / Short Pump feature a coffee maker for your convenience.
Q: Does Hyatt House Richmond / Short Pump offer shower-only bathrooms?
A: Yes, Hyatt House Richmond / Short Pump offers rooms with shower-only bathrooms. For example, the Accessible 2 Queen Bed Roll-in Shower room features a roll-in shower, and the Executive Corner Suite, Fitness Corner Suite, and Hollywood Corner Suite all include a walk-in shower.
Q: Does Hyatt House Richmond / Short Pump provide a spare electrical outlet at the desk?
A: Yes, every guest room includes a dedicated work desk with multiple power outlets.
Q: Does Hyatt House Richmond / Short Pump provide an in-room safe?
A: Yes, an in-room safe is provided at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Does Hyatt House Richmond / Short Pump provide instant hot water?
A: Hyatt House Richmond / Short Pump does not advertise dedicated instant hot water dispensers in the guest rooms.
Q: How many closets are available in the rooms at Hyatt House Richmond / Short Pump?
A: Each room includes one closet (wardrobe area). Standard Rooms and Studio Suites contain 1 built-in closet or wardrobe unit. One-Bedroom Suites feature 1 main closet in the bedroom area, and some layouts feature additional closet space in ADA-accessible suites.
Q: How many telephones are found in the rooms at Hyatt House Richmond / Short Pump?
A: Standard guest rooms and extended-stay suites typically feature one dual-line cordless phone, while multi-room extended-stay suites may include a second phone unit or extension.
Q: Is a stove available in rooms at Hyatt House Richmond / Short Pump?
A: Yes, rooms at Hyatt House Richmond / Short Pump are equipped with full kitchens. For example, the One Bedroom King Suite, Accessible King Studio Bathtub, Studio King with Sofabed, and Accessible One Bedroom Suite Bathtub all feature a full or contemporary kitchen.
Q: Is air-conditioning individually controlled in the room at Hyatt House Richmond / Short Pump?
A: Yes, air-conditioning is individually controlled in the room at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Is an iron and ironing board available in the guest rooms at Hyatt House Richmond / Short Pump?
A: Yes, an iron and ironing board are available in the guest rooms at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Is dishware available in rooms at Hyatt House Richmond / Short Pump?
A: Yes, our apartment-style suites at Hyatt House Richmond / Short Pump feature full kitchens, which include dishware.
Q: Is there a lighted makeup mirror in the rooms at Hyatt House Richmond / Short Pump?
A: Yes, a lighted makeup mirror is available in the rooms at Hyatt House Richmond / Short Pump.
Q: Is there a TV casting option like Chromecast or AirPlay at Hyatt House Richmond / Short Pump?
A: Yes, all rooms at Hyatt House Richmond / Short Pump are equipped with Chromecast-enabled TVs, allowing guests to stream content directly from their devices.
Q: Is there high-speed internet in the rooms at Hyatt House Richmond / Short Pump?
A: Yes, complimentary high-speed Wi-Fi is available in every guest room at Hyatt House Richmond / Short Pump.
Q: What bathroom amenities are included at Hyatt House Richmond / Short Pump?
A: Our guest rooms and suites at Hyatt House Richmond / Short Pump include a hair dryer, a lighted makeup mirror, and a full-size mirror. Some accessible rooms also feature an accessible bathroom, and certain suites, such as the Executive Corner Suite and Hollywood Corner Suite, include a walk-in shower.
Q: What brand of bathroom toiletries provided at Hyatt House Richmond / Short Pump?
A: Hyatt House Richmond / Short Pump primarily provides bathroom toiletries from KenetMD, and occasionally features eco-friendly, plant-based toiletries from Pharmacopia.
Q: What is the electric voltage in rooms at Hyatt House Richmond / Short Pump?
A: The electric voltage in the guest rooms at the Hyatt House Richmond / Short Pump is standard US voltage: 120 volts (AC) at a frequency of 60 Hz.
Concierge
Q: Does the Hyatt House Richmond / Short Pump offer concierge services?
A: Yes, the Hyatt House Richmond / Short Pump offers concierge services. There is a Concierge Desk available.
Q: Is there a concierge or guest services desk available at Hyatt House Richmond / Short Pump?
A: Hyatt House Richmond / Short Pump does not have a dedicated concierge desk. However, the hotel provides guest services through its front desk staff, who are available 24/7 to assist with local recommendations, directions, and general guest inquiries.
Q: What are the operating hours of the concierge desk at Hyatt House Richmond / Short Pump?
A: The Hyatt House Richmond / Short Pump does not have a traditional concierge desk; however, the front desk is staffed 24 hours a day, 7 days a week to assist guests with inquiries and local recommendations.
Digital Check-in
Q: Can I check in digitally at Hyatt House Richmond / Short Pump before arriving at the hotel?
A: Yes, you can check in digitally at Hyatt House Richmond / Short Pump in Henrico, Virginia before arriving at the hotel.
Q: Can I check in digitally for multiple rooms at Hyatt House Richmond / Short Pump?
A: Yes, you can check in digitally for multiple rooms, but the process depends on how the rooms were booked and whether you are using Apple Wallet or the World of Hyatt app. If you use Apple Wallet, Hyatt supports storing and activating digital keys for multiple rooms under a single reservation. If you use the World of Hyatt app, the primary account holder can typically complete digital check-in for multiple rooms booked under a single account, though issuing multiple mobile keys within the app may be restricted. If rooms were booked as separate reservations, each guest should log into their own app to complete digital check-in. The hotel may still require guests to show a valid photo ID and credit card at the front desk to activate secondary keys.
Q: Can I share my digital key with other guests at Hyatt House Richmond / Short Pump?
A: Yes, you can share digital room access with other guests in your room, but Hyatt's system does not currently offer a direct Share Key button or link within the app. To share access, you can add the guest's name to the reservation and have them log into the World of Hyatt app on their device to activate the digital key, or use the Apple Wallet method by logging into the same account on multiple devices. Alternatively, you can request physical key cards from the front desk at Hyatt House Richmond / Short Pump.
Q: Can I use a digital key to access hotel amenities at Hyatt House Richmond / Short Pump?
A: Yes, you can use a digital key to access hotel amenities at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Can I use my mobile phone for digital check-in at Hyatt House Richmond / Short Pump?
A: Yes, you can use your mobile phone for digital check-in at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Does Hyatt House Richmond / Short Pump offer digital key access?
A: Yes, digital key access is offered at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Does Hyatt House Richmond / Short Pump require an app for digital check-in?
A: Yes, Hyatt House Richmond / Short Pump in Henrico, Virginia does require the World of Hyatt app for digital check-in.
Q: How can I complete digital check-in at Hyatt House Richmond / Short Pump?
A: To check in digitally at Hyatt House Richmond / Short Pump, please follow these steps: First, download and install the World of Hyatt mobile app and log in to your World of Hyatt account. You may also use the Hyatt website to complete your digital check-in. Locate your reservation under "My Stays" in the app or on the website; if necessary, add your reservation using your confirmation number and last name. Select the digital check-in option, which is typically available 24 hours before your arrival. During the process, confirm or update your arrival details, provide your payment information, verify your guest and contact information, and select your room preferences. Once you have submitted your digital check-in, you can activate and use the Digital Key in the app to access your room when it becomes available. Please ensure that Bluetooth is enabled on your phone for the mobile key to function. If digital check-in or the mobile key is unavailable, please visit the front desk to pick up your key. You may be asked to present a valid photo ID and your payment card. For any issues or to confirm digital check-in availability, please contact the front desk at Hyatt House Richmond / Short Pump directly. For further information, you can visit the hotel page at https://www.hyatt.com/en-US/hotel/virginia/hyatt-house-richmond-short-pump/RICPSH. Please note that the standard hotel check-in time is 4:00 PM. Ensure your reservation is linked to your World of Hyatt membership number to complete all required pre-arrival details.
Q: How can I use a digital key at Hyatt House Richmond / Short Pump?
A: To use a digital key at Hyatt House Richmond / Short Pump in Henrico, Virginia, download the World of Hyatt mobile app on your smartphone, sign in, and ensure your reservation is linked to your account. Use the app to complete mobile check-in, which is typically available during the check-in window; once your room is ready, the app will provide a digital key. Enable Bluetooth on your phone, then open the app—or use Apple Wallet where supported—and hold your phone near the room door lock reader to unlock the door. If you encounter problems or prefer a physical key, stop by the front desk for assistance.
Q: How do I troubleshoot issues with my digital key at Hyatt House Richmond / Short Pump?
A: To troubleshoot issues with your digital key at Hyatt House Richmond / Short Pump in Henrico, Virginia, make sure Bluetooth is enabled and the World of Hyatt app (or Hyatt app) is up to date; allow the app required permissions (Bluetooth and location/authorization). Confirm you have completed mobile check-in and that your room has been assigned so the digital key is active. Force-close and reopen the app or restart your phone to refresh connections. If the key still won’t work, contact the hotel’s front desk (or Hyatt customer care) — they can verify/provision the key, resend or refresh the mobile key, or issue a physical key card.
Q: How long is my digital key valid after check-out at Hyatt House Richmond / Short Pump?
A: Your Hyatt digital key expires automatically as soon as you complete the check-out process or when your scheduled check-out time arrives (standard check-out at Hyatt House Richmond / Short Pump is 12:00 PM). If you check out digitally through the app before the scheduled check-out time, your key is immediately deactivated and marked as expired. If you do not perform an express check-out on the app, your digital key will automatically lose access to your room at the standard check-out time.
Q: Is a physical key card still available if I use a digital key at Hyatt House Richmond / Short Pump?
A: Yes, a physical key card is still available if you use a digital key at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Is an internet connection required to use a digital key at Hyatt House Richmond / Short Pump?
A: No, an internet connection is not required to use a digital key at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Is there a digital key option available after checking in online at Hyatt House Richmond / Short Pump?
A: Yes, a digital key option is available after checking in online at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: What app do I need to access the digital key for Hyatt House Richmond / Short Pump?
A: To check in at Hyatt House Richmond / Short Pump, use the World of Hyatt mobile app. After downloading the app and signing in to your World of Hyatt account, you can use the app’s Digital Key feature to check in and, if the hotel supports it for your stay, unlock your room from your smartphone.
Q: What documents or information do I need for digital check-in at Hyatt House Richmond / Short Pump?
A: For **digital check-in** at Hyatt House Richmond / Short Pump, the hotel says you can use **mobile check-in and digital key through the World of Hyatt app**. The available results do **not** list any special documents required specifically for digital check-in. What you will typically need is: - A **World of Hyatt app** account to use mobile check-in and digital key - Your **reservation / booking confirmation** to access the stay in the app is implied by the check-in process, though the hotel FAQ does not spell this out directly - A **valid payment method and identification** may still be required at arrival for standard hotel check-in, but that requirement is not stated in the provided Hyatt FAQ results If you meant an **ADA-related** check-in or accommodation question, the hotel’s FAQ says **no documentation is required under ADA guidelines**.
Q: What time is digital check-in at Hyatt House Richmond / Short Pump?
A: Digital check-in at Hyatt House Richmond / Short Pump in Henrico, Virginia, is at 4:00 PM.
Q: Who can I contact if I have issues with digital check-in at Hyatt House Richmond / Short Pump?
A: For issues with digital check-in at **Hyatt House Richmond / Short Pump**, contact the hotel directly at +1 804 360 7021 If your concern relates to your World of Hyatt account or the Hyatt app, please reach out to World of Hyatt customer support for further assistance.
Parking
Q: Are electric car charging stations available at Hyatt House Richmond / Short Pump?
A: We do not have EV chargers on property.
Q: Are the EV charging stations at Hyatt House Richmond / Short Pump compatible with Tesla vehicles?
A: We do not have EV chargers on property.
Q: Are there any restrictions or time limits for free parking at Hyatt House Richmond / Short Pump?
A: No, there are no strict time limits or daily fees for free parking at Hyatt House Richmond / Short Pump. Parking is permitted for the entire duration of your stay or visit.
Q: Does Hyatt House Richmond / Short Pump have van-accessible parking in the self-parking facility?
A: Yes, Hyatt House Richmond / Short Pump has van-accessible self-parking.
Q: Does Hyatt House Richmond / Short Pump offer free parking for guests?
A: Yes, free parking is offered for guests at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Does Hyatt House Richmond / Short Pump offer on-site accessible, self-parking?
A: Yes, Hyatt House Richmond / Short Pump offers complimentary on-site accessible self-parking, including van-accessible self-parking.
Q: Does Hyatt House Richmond / Short Pump offer on-site parking?
A: Yes, Hyatt House Richmond / Short Pump offers complimentary on-site self-parking for hotel guests.
Q: Does Hyatt House Richmond / Short Pump offer parking?
A: Yes, Hyatt House Richmond / Short Pump in Henrico, Virginia offers parking for guests.
Q: Does Hyatt House Richmond / Short Pump offer secure or covered parking?
A: Hyatt House Richmond / Short Pump does not offer covered or garage parking. The hotel provides complimentary surface-level parking for guests in an open-air lot located directly adjacent to the building.
Q: Does Hyatt House Richmond / Short Pump offer valet parking?
A: We do not offer valet parking but have complimentary self-parking available for guests.
Q: Does Hyatt House Richmond / Short Pump provide long-term parking?
A: Standard long-term or airport Park and Fly parking is generally not offered by the Hyatt House Richmond / Short Pump, though parking is covered for the length of the stay for registered extended-stay guests.
Q: How many parking spaces are available at Hyatt House Richmond / Short Pump?
A: There are 284 parking spaces available at the Hyatt House Richmond / Short Pump.
Q: Is free parking available for guests staying at Hyatt House Richmond / Short Pump during peak seasons or holidays?
A: Yes, complimentary on-site self-parking is available for hotel guests.
Q: Is the free parking at Hyatt House Richmond / Short Pump valet or self-parking?
A: Complimentary self-parking is available for guests at Hyatt House Richmond / Short Pump. Valet parking is not offered.
Q: Is there a garage height limit at Hyatt House Richmond / Short Pump?
A: The covered parking garage at Hyatt House Richmond / Short Pump has a vertical clearance height limit of 6 feet (approximately 1.83 meters).
Q: Is there a limit on the number of vehicles that can park for free at Hyatt House Richmond / Short Pump?
A: There is no stated limit on the number of vehicles a guest can park for free at the Hyatt House Richmond / Short Pump.
Q: Is there a parking garage or lot near Hyatt House Richmond / Short Pump?
A: Complimentary on-site self-parking is available for hotel guests.
Q: What are the charges for parking at Hyatt House Richmond / Short Pump?
A: Complimentary on-site self-parking is available for hotel guests.
Q: What is the charge for off-site parking at the Hyatt House Richmond / Short Pump?
A: There is no charge for parking at the Hyatt House Richmond / Short Pump, as the hotel offers complimentary on-site self-parking for all guests, meaning off-site parking is not required.
Q: What is the charge for on-site parking at the Hyatt House Richmond / Short Pump?
A: The Hyatt House Richmond / Short Pump offers complimentary on-site parking for all guests.
Rooms
Q: Are the bathrooms separate from the bedroom with a door at Hyatt House Richmond / Short Pump?
A: The bathrooms at Hyatt House Richmond / Short Pump have doors.
Q: Are the bathrooms wheelchair accessible at Hyatt House Richmond / Short Pump?
A: Yes, accessible guest rooms at Hyatt House Richmond / Short Pump feature accessible bathrooms. For example, the Accessible 2 Queen Bed Roll-in Shower, Accessible King Studio Bathtub, and Accessible One Bedroom Suite Bathtub all include accessible bathrooms.
Q: Are there accessible tubs or bathing options at Hyatt House Richmond / Short Pump?
A: Yes, accessible bathing options are available. The hotel offers accessible guest rooms with either a roll-in shower or an accessible bathtub. For example, there is an "Accessible 2 Queen Bed Roll-in Shower" room and an "Accessible King Studio Bathtub" room, as well as an "Accessible One Bedroom Suite Bathtub."
Q: Are there ADA-accessible rooms available at Hyatt House Richmond / Short Pump?
A: Yes, ADA-accessible rooms are available at Hyatt House Richmond / Short Pump. The hotel offers various accessible room types, including Accessible 2 Queen Bed Roll-in Shower, Accessible King Studio Bathtub, and Accessible One Bedroom Suite Bathtub. These rooms feature mobility features such as doorways with 32 inches (0.81 m) of clear width and closed-captioning decoders for guest room televisions. The hotel is committed to providing equal access and opportunity for individuals with disabilities.
Q: Are there family rooms with multiple sleeping areas at Hyatt House Richmond / Short Pump?
A: Yes, Hyatt House Richmond / Short Pump offers family suites and connecting rooms, which are available based on availability. Many of our extended stay guest rooms and suites also include a cozy corner sleeper sofa, and some specific room types like the Studio King with Sofabed, Fitness Corner Suite 1 King Bed with Sofa Bed, and Hollywood Corner Suite 1 King Bed with Sofa Bed explicitly feature a sofa bed. Our one-bedroom suites also offer a separate living area.
Q: Are there full-length mirrors in the rooms at Hyatt House Richmond / Short Pump?
A: Yes, many of our rooms at Hyatt House Richmond / Short Pump include a full-size mirror. For example, the Hollywood Corner Suite features a royal style trifold full-length gold dressing mirror.
Q: Are there kitchenettes or small kitchen areas in the rooms at Hyatt House Richmond / Short Pump?
A: Yes, rooms and suites at Hyatt House Richmond / Short Pump offer full kitchens. All rooms also feature a mini-fridge.
Q: Are there rooms designed specifically for groups or families at Hyatt House Richmond / Short Pump?
A: Yes, Hyatt House Richmond / Short Pump offers connecting rooms and family suites. The spacious suites are designed to be perfect for families, featuring separate living areas and full kitchens. Many guest rooms and suites also include amenities like sleeper sofas or two Queen beds to accommodate groups. The hotel is described as ideal for families seeking large rooms and kid-friendly amenities.
Q: Are there rooms with bunk beds or extra sleeping spaces at Hyatt House Richmond / Short Pump?
A: While we do not have bunk beds or rollaway beds, many of our rooms are equipped with pull-out couches or sleeper sofas for extra sleeping space. For example, our Studio King with Sofabed, Fitness Corner Suite 1 King Bed with Sofa Bed, and Hollywood Corner Suite 1 King Bed with Sofa Bed all feature a sofa bed.
Q: Are there rooms with wider doorways for accessibility at Hyatt House Richmond / Short Pump?
A: Yes, accessible guest rooms with mobility features have doorways with 32 inches (0.81 meters) of clear width. Specific accessible room types, such as the Accessible 2 Queen Bed Roll-in Shower, Accessible King Studio Bathtub, and Accessible One Bedroom Suite Bathtub, also list wide doorways as an amenity.
Q: Are there separate dressing areas in the room at Hyatt House Richmond / Short Pump?
A: The Hollywood Corner Suite at Hyatt House Richmond / Short Pump features a lighted Hollywood makeup vanity mirror and a royal style trifold full-length gold dressing mirror, which suggests a dedicated dressing area within that suite.
Q: Are there step-free showers available at Hyatt House Richmond / Short Pump?
A: Yes, Hyatt House Richmond / Short Pump offers accessible guest rooms with roll-in showers. For example, the Accessible 2 Queen Bed Roll-in Shower guestroom features this amenity.
Q: Are there studio-style open rooms or traditional layouts at Hyatt House Richmond / Short Pump?
A: Yes, Hyatt House Richmond / Short Pump offers both studio-style open rooms and traditional layouts. For studio-style open rooms, you can choose the **Studio King with Sofabed**, which is described as a studio guestroom. For traditional layouts, options include: * **Guestroom Double Queen** and **Accessible 2 Queen Bed Roll-in Shower**, which are standard guestrooms. * Various suites such as the **One Bedroom King Suite**, **Accessible One Bedroom Suite Bathtub**, **Executive Corner Suite**, **Fitness Corner Suite 1 King Bed with Sofa Bed**, and **Hollywood Corner Suite 1 King Bed with Sofa Bed**, all of which feature separate or expanded living areas.
Q: Are there suites with separate bedrooms and living rooms at Hyatt House Richmond / Short Pump?
A: Yes, Hyatt House Richmond / Short Pump offers suites with separate bedrooms and living areas. For example, the One Bedroom King Suite and the Accessible One Bedroom Suite Bathtub both feature a separate living area.
Q: Are there walk-in showers in the bathrooms at Hyatt House Richmond / Short Pump?
A: Yes, some of our rooms at Hyatt House Richmond / Short Pump feature walk-in showers. For example, the Accessible 2 Queen Bed Roll-in Shower room has a roll-in shower, and both the Executive Corner Suite and the Hollywood Corner Suite 1 King Bed with Sofa Bed include a walk-in shower.
Q: Do the accessible rooms have roll-in showers at Hyatt House Richmond / Short Pump?
A: Yes, some accessible rooms at Hyatt House Richmond / Short Pump have roll-in showers. For example, the Accessible 2 Queen Bed Roll-in Shower room type includes a roll-in shower.
Q: Do the rooms have partition walls or sliding doors between spaces at Hyatt House Richmond / Short Pump?
A: Some rooms at Hyatt House Richmond / Short Pump, such as the Hollywood Corner Suite, feature a sliding door to the bedroom. Additionally, suites like the One Bedroom King Suite and Accessible One Bedroom Suite offer a separate living area.
Q: Do the rooms have separate living areas at Hyatt House Richmond / Short Pump?
A: Yes, some of our suites at Hyatt House Richmond / Short Pump offer separate living areas. Our apartment-style suites are designed with full kitchens, separate living spaces, and work areas. Specifically, the One Bedroom King Suite and the Accessible One Bedroom Suite Bathtub feature a separate living area.
Amenities (Hotel)
Q: Are there outdoor fire pits or social gathering areas at Hyatt House Richmond / Short Pump?
A: Yes, Hyatt House Richmond / Short Pump features a rooftop patio deck with a fire pit, which is a delightful space for guests to unwind, relax, and enjoy a quiet evening or socialize. This outdoor area also offers games and can be booked for private events.
Q: Does Hyatt House Richmond / Short Pump offer coworking or lounge spaces for guests?
A: Yes, Hyatt House Richmond / Short Pump offers a Business Center for guests to print, scan, or check emails. Additionally, there is a Rooftop Patio where guests can unwind and relax.
Q: Does Hyatt House Richmond / Short Pump provide bikes for guests to use?
A: We do not offer rental cars or bicycles through the hotel.
Q: Does Hyatt House Richmond / Short Pump support mobile key or digital check-in?
A: Yes, Hyatt House Richmond Short Pump offers mobile check-in and digital key for guests through the Hyatt app.
Q: Is luggage storage available before check-in or after check-out at Hyatt House Richmond / Short Pump?
A: Yes, we are happy to store your luggage before or after check-in or check-out.
Q: Is there a rooftop bar or rooftop lounge at Hyatt House Richmond / Short Pump?
A: Yes, Hyatt House Richmond / Short Pump features a rooftop patio deck where guests can relax and enjoy drinks from the H Bar. This space also offers a private bar service for events.
Q: Is there a shuttle service offered by Hyatt House Richmond / Short Pump?
A: No, we do not currently have shuttle or transfer services.
Policy
Q: Are pets allowed in all rooms at Hyatt House Richmond / Short Pump?
A: No, pets are not allowed in all rooms at Hyatt House Richmond / Short Pump in Henrico, Virginia.
Q: Are there additional fees I should know about at Hyatt House Richmond / Short Pump?
A: Early check-ins and late check-outs are available based on room availability and are subject to a fee. Please check with the front desk for details.
Q: Are there any size restrictions for pets at Hyatt House Richmond / Short Pump?
A: Hyatt House Richmond / Short Pump does not allow pets except for service animals. *We welcome guests with disabilities traveling with their service animals. Service animals are not pets and are not subject to this Pet Policy. For more information, please contact the hotel.
Q: Are there refundable room rates available at Hyatt House Richmond / Short Pump?
A: We offer a flexible cancellation policy, typically allowing cancellations up to 48 hours prior to arrival. Policies may vary by rate type, so we recommend reviewing your booking details or contacting us directly for specific information.
Q: Does Hyatt House Richmond / Short Pump charge an additional fee for pets?
A: Our hotel does not allow pets except for service animals. *We welcome guests with disabilities traveling with their service animals. Service animals are not pets and are not subject to this Pet Policy. For more information, please contact the hotel.
Q: How far in advance do I need to cancel to avoid penalties at Hyatt House Richmond / Short Pump?
A: We offer a flexible cancellation policy, typically requiring cancellation 48 hours prior to arrival to avoid penalties. Please note that policies may vary by rate type, so we recommend reviewing your specific booking details or contacting us directly for more information.
Q: How late can I cancel without being charged at Hyatt House Richmond / Short Pump?
A: The hotel offers a flexible cancellation policy, typically 48 hours prior to arrival. Please note that policies may vary by rate type, so it is recommended to review your booking details or contact the hotel directly for specific information.
Q: Is early check-in allowed at Hyatt House Richmond / Short Pump?
A: Yes, early check-ins are available at Hyatt House Richmond / Short Pump based on room availability and are subject to a fee. Please check with the front desk for details.
Q: Is Hyatt House Richmond / Short Pump pet-friendly?
A: Our hotel does not allow pets, except for service animals. We welcome guests with disabilities traveling with their service animals, which are not subject to our pet policy.
Q: Is late check-out available at Hyatt House Richmond / Short Pump?
A: Late check-outs are available based on room availability and are subject to a fee. Please check with the front desk for details.
Q: Is there a fee for early check-in at Hyatt House Richmond / Short Pump?
A: Yes, early check-ins are available based on room availability and are subject to a fee. Please check with the front desk for details.
Q: Is there a fee for late check-out at Hyatt House Richmond / Short Pump?
A: Yes, late check-outs are available based on room availability and are subject to a fee. Please check with the front desk for details.
Q: What is the pet policy at Hyatt House Richmond / Short Pump?
A: Pet Policy Our hotel does not allow pets except for service animals. *We welcome guests with disabilities traveling with their service animals. Service animals are not pets and are not subject to this Pet Policy. For more information, please contact the hotel.
Q: What time is check-in at Hyatt House Richmond / Short Pump?
A: Check-in at Hyatt House Richmond / Short Pump is at 3:00 PM.
Q: Will Hyatt House Richmond / Short Pump hold luggage after check-out?
A: Yes, Hyatt House Richmond Short Pump is happy to store your luggage after check-out.