Bedding, Cribs & Rollaways
Q: Are cribs available for guests staying at voco The Franklin New York?
A: Yes, cribs are available by request for guests staying at voco The Franklin New York, and there is a fee associated with them.
Q: Are down/feather pillows available at voco The Franklin New York?
A: Yes, this is an available option for guests.
Q: Are foam pillows available at voco The Franklin New York?
A: Yes, this is an available option.
Q: Are luxury linen types available at voco The Franklin New York?
A: Yes, luxury linen types are available at voco The Franklin New York in New York, New York.
Q: Are rollaway beds available at voco The Franklin New York?
A: No, rollaway beds are not available.
Q: Are sofa beds available at voco The Franklin New York?
A: No, sofa beds are not available at voco The Franklin New York in New York, New York.
Q: Is a down/featherbed available at voco The Franklin New York?
A: Yes, this is an available option.
Q: Is a duvet available at voco The Franklin New York?
A: Yes, a duvet is available at voco The Franklin New York in New York, New York.
Q: Is a pillow-top mattress available at voco The Franklin New York?
A: Yes, a pillow-top mattress is available.
Q: Is a portable play yard-type crib available at voco The Franklin New York?
A: Please contact the front desk for any specific inquiries such as a portable play-yard crib.
Q: Is a traditional crib available at voco The Franklin New York?
A: Yes, a crib is available at voco The Franklin New York, and it may be available with a fee.
Q: What is the fee for a crib at voco The Franklin New York?
A: Please contact the front desk for any specific inquiries such as a crib fee.
Q: What is the thread count of the bed linens provided at voco The Franklin New York?
A: voco The Franklin New York does not publicly specify the exact thread count of the bed linens provided in their guest rooms. Like many hotels within the IHG brand family, they prioritize the "voco" brand standard of providing high-quality, sustainable bedding, but they do not market a specific thread count as a feature of their accommodations. For specific inquiries regarding room amenities or bedding specifications, it is recommended to contact the hotel directly.
Guest Services
Q: Are complimentary toll-free calls available at voco The Franklin New York?
A: Yes, complimentary toll-free calls are available at voco The Franklin New York in New York, New York.
Q: Do you have to be a hotel guest to visit the voco The Franklin New York or dine at the restaurants?
A: No, you do not have to be a hotel guest to visit the voco The Franklin New York in New York, New York or dine at the restaurants.
Q: Do you offer Resort or Day Passes that will allow access to the amenities at voco The Franklin New York?
A: There is no resort on-site.
Q: Does voco The Franklin New York deliver a complimentary newspaper to guest rooms?
A: A complimentary newspaper is not listed as a featured ammenity.
Q: Does voco The Franklin New York offer a complimentary newspaper in the lobby?
A: Voco The Franklin New York does not list a complimentary newspaper as a standard amenity in its lobby.
Q: Does voco The Franklin New York offer babysitting services?
A: No.
Q: Does voco The Franklin New York offer complimentary coffee in lobby?
A: Yes, voco The Franklin New York offers complimentary coffee in the lobby.
Q: Does voco The Franklin New York offer complimentary in-room coffee or tea?
A: Yes. voco The Franklin New York lists **complimentary coffee and tea supplies** among its in-room/guest room amenities, so complimentary in-room coffee or tea is offered.
Q: Does voco The Franklin New York offer complimentary long distance calls?
A: No, voco The Franklin New York does not offer complimentary long-distance calls. According to the hotel's amenities and policies, local and long-distance calls are subject to additional charges.
Q: Does voco The Franklin New York provide complimentary concierge desk service?
A: Yes, concierge services are listed among the amenities for guests.
Q: Is a safe deposit box available at voco The Franklin New York?
A: Yes, a safe deposit box is available at voco The Franklin New York in New York, New York.
Q: Is a voltage converter available at voco The Franklin New York?
A: Yes, power converters are available by request at voco The Franklin New York.
Q: Is an electrical adapter available at voco The Franklin New York?
A: Power adapters are available by request at voco The Franklin New York.
Q: Is grocery shopping service available at voco The Franklin New York?
A: No, grocery shopping services are not available.
Q: Is same-day dry cleaning available at voco The Franklin New York?
A: Yes, same-day dry cleaning is available at voco The Franklin New York.
Q: Is the front desk open 24 hours at voco The Franklin New York?
A: Yes, the front desk is open 24 hours at voco The Franklin New York in New York, New York.
Q: Is there a concierge or guest services desk available at voco The Franklin New York?
A: Yes, there is a concierge desk and guest services available at voco The Franklin New York.
Q: Is valet cleaning available everyday at voco The Franklin New York?
A: Yes — if you mean **laundry/dry-cleaning valet service**, voco The Franklin New York lists **“Dry cleaning pickup/laundry valet”** and **“Same-day dry cleaning”** among its guest services. The hotel also lists **daily housekeeping**. However, the published hotel amenities page does **not clearly state the exact days/hours** for valet cleaning, so I’d recommend confirming directly with the front desk for same-day or weekend availability.
Q: Is valet dry cleaning available at voco The Franklin New York?
A: Yes, dry cleaning pickup or laundry valet is available at voco The Franklin New York.
Q: Is wake-up call service available at voco The Franklin New York?
A: Yes, wake up calls are available at voco The Franklin New York.
Room Entertainment
Q: Do the rooms at voco The Franklin New York come with an AM/FM clock radio?
A: No, the rooms at voco The Franklin New York do not typically feature traditional AM/FM clock radios. Instead, the hotel provides modern amenities such as Bluetooth-enabled speakers or docking stations, and guests are encouraged to use their own mobile devices for alarm and radio functions.
Q: Does voco The Franklin New York have HD flat-panel TVs (32 inches or larger) in the rooms?
A: Yes, voco The Franklin New York in New York, New York has HD flat-panel TVs (32 inches or larger) in the rooms.
Swimming Pools
Q: Are floatation devices allowed in the pool at voco The Franklin New York?
A: There is no pool on-site.
Q: Are pool towels provided at voco The Franklin New York?
A: There is no on-site pool.
Q: Are there any pool restrictions at voco The Franklin New York (e.g., swimwear policy)?
A: There is no pool on-site.
Q: Are there any poolside activities available at voco The Franklin New York?
A: There is no pool on-site.
Q: Are there lockers available at the pool or fitness center at voco The Franklin New York?
A: No, lockers are not available at the pool or fitness center at voco The Franklin New York in New York, New York.
Q: Can I bring food and drinks to the pool area at voco The Franklin New York?
A: No, you cannot bring food and drinks to the pool area at voco The Franklin New York in New York, New York.
Q: Can I host a private pool event at voco The Franklin New York?
A: No, you cannot host a private pool event at voco The Franklin as the property does not have a pool.
Q: Does the voco The Franklin New York have a children's pool?
A: No, there is not a children's pool at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York have a lap pool or swim lanes?
A: There is no pool on-site.
Q: Does voco The Franklin New York have a pool for fitness or water aerobics?
A: No, voco The Franklin New York in New York, New York does not have a pool for fitness or water aerobics.
Q: Does voco The Franklin New York have a poolside bar or restaurant?
A: No, voco The Franklin New York in New York, New York does not have a poolside bar or restaurant.
Q: Does voco The Franklin New York have a swimming pool?
A: No, there is no swimming pool at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York have an age restriction for the pool?
A: No, there is no age restriction for the pool at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York offer poolside cabanas for rent?
A: No, poolside cabanas are not available for rent at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York offer poolside service or waitstaff?
A: No, voco The Franklin New York in New York, New York does not offer poolside service or waitstaff.
Q: Is the pool accessible to guests with disabilities at voco The Franklin New York?
A: There is no on-site pool.
Q: Is the pool at voco The Franklin New York indoor or outdoor?
A: The property does not have an on-site pool.
Q: Is the pool at voco The Franklin New York open year-round?
A: There is no on-site pool.
Q: Is the pool heated at voco The Franklin New York?
A: There is no pool on-site.
Q: Is there a lifeguard on duty at voco The Franklin New York?
A: There is no pool on-site.
Q: Is there a pool for adults only at voco The Franklin New York?
A: No, there is not an adults‑only pool at voco The Franklin New York in New York, New York.
Q: What are the operating hours for the pool at voco The Franklin New York?
A: There is no on-site pool.
Q: What is the maximum pool depth at voco The Franklin New York?
A: The property does not have a pool.
Fitness Facilities
Q: Are elliptical machines available at voco The Franklin New York?
A: No.
Q: Are fitness classes offered at voco The Franklin New York?
A: No, fitness classes are not offered at voco The Franklin New York in New York, New York.
Q: Are personal trainers available at the fitness center in voco The Franklin New York?
A: No, personal trainers are not available.
Q: Are there free weights at voco The Franklin New York?
A: No.
Q: Are there weight machines at voco The Franklin New York?
A: No, there are no weight machines.
Q: Does the fitness center at voco The Franklin New York provide complimentary towels and water?
A: There is no fitness center on-site.
Q: Does the gym at voco The Franklin New York have treadmills?
A: There is no fitness center on-site.
Q: Does the voco The Franklin New York have a fitness center?
A: Yes, there is a fitness center at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York have cardiovascular equipment?
A: Yes, voco The Franklin New York in New York, New York has cardiovascular equipment.
Q: Does voco The Franklin New York offer exercise bikes?
A: Yes, voco The Franklin New York offers stationary bicycles in its fitness center.
Q: In which year was the fitness equipment at voco The Franklin New York most recently replaced?
A: There is no fitness center on the property.
Q: Is additional fitness equipment available at voco The Franklin New York?
A: No.
Q: Is the fitness center at voco The Franklin New York accessible to all guests, or only certain room categories?
A: There is no on-site fitness center.
Q: Is the fitness center extensive or limited at voco The Franklin New York?
A: There is no on-site fitness center.
Q: Is there an extra fee to use the fitness center at voco The Franklin New York?
A: No, there is no extra fee to use the fitness center at voco The Franklin New York in New York, New York.
Q: Is there strength training equipment at voco The Franklin New York?
A: No.
Q: What are the operating hours of the fitness center at voco The Franklin New York?
A: 00:00-24:00 - Visit the hotel's official website (including IHG website), Call the hotel directly
Q: What kind of exercise equipment is available in the fitness center at voco The Franklin New York?
A: There is no on-site fitness center.
Q: What's the name of the fitness center at voco The Franklin New York?
A: There is no fitness center.
Q: Where is the fitness center located at voco The Franklin New York?
A: There is no on-site fitness center.
Housekeeping Services
Q: Are extra blankets and pillows available in the rooms at voco The Franklin New York?
A: Yes, extra blankets and pillows are available in the rooms at voco The Franklin New York in New York, New York.
Q: Are there any laundry service promotions or discounts at voco The Franklin New York?
A: No, there are no laundry service promotions or discounts at voco The Franklin New York in New York, New York.
Q: Are there self-service laundry facilities available on site at voco The Franklin New York?
A: No, self-service laundry facilities are not available on site at voco The Franklin New York in New York, New York.
Q: Can I request dry cleaning at voco The Franklin New York?
A: Yes, you can request dry cleaning at voco The Franklin New York. The hotel offers dry cleaning pickup or laundry valet services, including same-day dry cleaning.
Q: Does voco The Franklin New York provide laundry bags or hampers in the rooms?
A: No.
Q: Has voco The Franklin New York received any official cleanliness or sanitation certification?
A: No.
Q: How do I arrange laundry service at voco The Franklin New York?
A: To arrange laundry service at voco The Franklin New York, please contact the front desk or guest services from your room or visit the front desk directly. Check your closet for the hotel's laundry bag and the itemized laundry slip; fill out the form with your room number, name, and requested services, then leave the bag for pickup or drop it off at the front desk. Be sure to confirm the morning cutoff time, expected turnaround, and pricing when you place your request.
Q: How often does housekeeping come at voco The Franklin New York?
A: Housekeeping at voco The Franklin New York is provided daily.
Q: Is same-day laundry service available at voco The Franklin New York?
A: Yes, please contact the front desk with your laundry service needs.
Q: Is there a fee for laundry services at voco The Franklin New York?
A: Yes, there is a fee for laundry services at voco The Franklin New York in New York, New York.
Q: Is there a nightly refresh service available at voco The Franklin New York?
A: No.
Q: What enhanced hygiene or cleanliness protocols are in place at voco The Franklin New York?
A: At voco The Franklin New York, we are committed to your well-being through the IHG Clean Promise and IHG Way of Clean standards. Our enhanced safety measures include the use of hospital-grade disinfectants for deep cleaning high-touch items such as door handles, faucets, light switches, remotes, and bathroom fixtures. We have increased the cleaning frequency of all public, high-traffic areas and guest rooms, and have implemented contactless, paperless procedures, including contactless check-out, while removing non-essential paper items. To support your comfort, we provide hand sanitizer stations throughout the property, offer masks at the front desk, and have modified our food and beverage services to include individually bagged items. Our staff has undergone specialized training to ensure rigorous safety efforts are maintained. We remain dedicated to clear guest communication regarding our hygiene measures and stand by our commitment to make things right should your room not meet our cleanliness standards at check-in. For further details, please visit the official voco website or contact us directly.
Q: What is the turnaround time for laundry service at voco The Franklin New York?
A: Same-day dry cleaning is available.
Meeting Facilities
Q: Are meeting facilities at voco The Franklin New York available for booking by non-guests?
A: Yes, non-guests may book and utilize the meeting facility.
Q: Can I arrange for additional meeting supplies or equipment at voco The Franklin New York?
A: Yes, office supplies are available for meeting rooms, and the hotel also provides a scanner, fax services, and a printer.
Q: Can I book meeting rooms at voco The Franklin New York for a half-day event?
A: Yes, meetings for half-day events are available. Please contact the hotel directly for bookings and reservations.
Q: Does voco The Franklin New York have meeting facilities available for events?
A: Yes, voco The Franklin New York has meeting facilities available for events. They partner with The Commons, a co-working space next door to the hotel, which is suitable for hosting meetings and offers discounted rates on meeting rooms. Additionally, the hotel has a private patio available for small groups.
Q: Does voco The Franklin New York provide catering services for meetings or events?
A: No, but catering services will be made available in the near future.
Q: Is there a dedicated event planner available for meetings at voco The Franklin New York?
A: Yes, a dedicated event planner is available for meetings at voco The Franklin New York in New York, New York.
Q: What is the maximum capacity of the largest meeting room/facility at voco The Franklin New York?
A: There is no meeting room at the property.
Q: What is the maximum meeting space available in the largest room at voco The Franklin New York?
A: There is no meeting space available.
Q: What is the total meeting room space at voco The Franklin New York?
A: The total meeting room space at voco The Franklin New York is 3,000 square feet.
Q: What types of meeting rooms are available at voco The Franklin New York?
A: voco The Franklin New York partners with The Commons, a co-working space next door, which offers meeting rooms. Additionally, the hotel has a private patio available for small groups. The hotel itself does not have accessible meeting rooms or ballrooms.
Meeting Supplies
Q: Are wall charts available at voco The Franklin New York?
A: No.
Reservations Policies
Q: Can I make a reservation without a credit card at voco The Franklin New York?
A: No, you cannot make a reservation without a credit card at voco The Franklin New York in New York, New York.
Q: Can I pay for the deposit with a credit card at voco The Franklin New York?
A: Yes, you can pay for the deposit with a credit card at voco The Franklin New York in New York, New York.
Q: Do children stay free at voco The Franklin New York?
A: Yes, children stay free at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York accept credit card authorization forms?
A: Please contact the hotel with all questions on or around credit card authorization forms.
Q: How can I modify or cancel my reservation at voco The Franklin New York?
A: Instructions for modifying or canceling your reservation at voco The Franklin New York in New York, New York, include: voco The Franklin New York phone +1 (212) 369-1000, IHG Reservations & Customer Care / IHG customer service (phone & support), Email: fd.franklinhotel@gmail.com, Manage booking via IHG Manage Your Stay / Manage Reservations page (enter confirmation number and last name), Manage booking via IHG One Rewards app (Trips / Upcoming reservation), Modify or cancel via third-party booking platform (Expedia, Booking.com, Hopper, travel agent), Contact the hotel directly (call front desk or reservations / contact hotel or IHG for assistance), voco The Franklin New York website (hotel web page), Cancellation policy: varies by rate; check confirmation (some rates non-refundable; deadlines typically 24–72 hours before arrival; example: cancel by 4:00 PM day before to avoid one-night/no-show charge), Reservation must be guaranteed with a credit card, Email the reservations department (general), Hotel located on the Upper East Side of Manhattan.
Q: Is a credit card required to secure my rate at voco The Franklin New York?
A: Yes, a credit card is required to secure the rate at voco The Franklin New York in New York, New York.
Q: What amenities are complimentary at voco The Franklin New York?
A: The complimentary amenities at voco The Franklin New York are: * Coffee in lobby * Accessible transportation (with advanced notice) * Wi-Fi * Bottled water
Q: What is the cancellation policy at voco The Franklin New York?
A: The cancellation policy at voco The Franklin New York can vary depending on the rate or package booked. To get the most accurate and up-to-date information, I recommend checking the hotel's official website or contacting them directly.
Q: What is the deposit required to book a room at voco The Franklin New York?
A: For **voco The Franklin New York**, there generally isn’t a separate deposit required just to book a standard room—you’ll need a **valid credit card to guarantee the reservation**. If you choose an advance-purchase/prepaid rate, the booking may require prepayment according to that rate’s terms.
Q: What is the policy on incidental charges at voco The Franklin New York?
A: At voco The Franklin New York, the following policies apply: Accepted payment methods include credit cards (Visa, Mastercard, American Express, Discover) and debit cards; please note that cash is not accepted for payment. A government-issued photo ID is required at check-in, and the name on the credit card must match the primary name on the reservation. The hotel may place a refundable pre-authorization hold on your card for incidental charges at check-in. This incidental hold amount typically ranges from $100 to $200 per night; please contact the hotel directly for the exact amount or to inquire about a cash deposit option. Holds are released upon checkout, minus any actual charges, though it may take 3 to 10 business days for your bank or card issuer to reflect the released funds. A mandatory daily destination fee of approximately $35 USD plus tax per night applies, which covers amenities such as high-speed Wi-Fi, daily refreshments, and neighborhood discounts. Please be aware that fees and deposits are subject to change and may not include tax. Additionally, extra-person charges may apply. Incidental charges may cover expenses such as room service, phone calls, and damages. We recommend verifying the incidental charge policy via the hotel website, by phone, or through your booking confirmation.
Q: What is voco The Franklin New York's policy on lost and found items?
A: To report or reclaim lost items at voco The Franklin New York, please contact the front desk directly by calling +1 (212) 369-1000 or emailing fd.franklinhotel@gmail.com. You may also visit the hotel's official website for further information. When reporting a lost item, please provide your name, dates of stay, room number, and a detailed description of the item. For security purposes, you may be required to present photo identification to reclaim your property. Once notified, staff will check the Lost & Found and advise you on recovery or return options. If an item is located, the hotel will coordinate its return, with shipping and handling costs arranged and paid for by the guest. Alternatively, guests may pick up items during a future visit. Found items are logged, labeled with the date and location, and stored securely; high-value items are handled by a manager. Generally, items are held in secure storage for approximately 30 days, though valuables may be kept for up to 90 days. Please note that there is no public self-service online database for lost items, and unclaimed property may eventually be donated or awarded to staff in accordance with IHG corporate guidelines.
Room Inventory
Q: Are all guestrooms at voco The Franklin New York non-smoking?
A: Yes, voco The Franklin New York is a smoke-free hotel.
Q: Are connecting rooms available at voco The Franklin New York?
A: No connecting rooms are available.
Q: Are smoking rooms available at voco The Franklin New York?
A: No, voco The Franklin New York is a smoke-free hotel.
Q: Are there any outdoor spaces or gardens at voco The Franklin New York?
A: Yes, the hotel has a private patio available for small groups.
Q: Do any rooms have a balcony or patio at voco The Franklin New York?
A: Yes, rooms at voco The Franklin New York in New York, New York have a balcony or patio.
Q: How many floors does voco The Franklin New York have?
A: voco The Franklin New York has 9 floors.
Q: How many suites are at voco The Franklin New York?
A: There are no suites on-property.
Q: What are the extra person charges at voco The Franklin New York?
A: There is no extra person charge.
Q: What is the maximum guest room occupancy at voco The Franklin New York?
A: The maximum guest room occupancy at voco The Franklin New York is 4 guests.
Bars
Q: Does voco The Franklin New York have an on-site bar?
A: Yes, voco The Franklin New York has a bar lounge.
Q: Is the bar open for breakfast at voco The Franklin New York?
A: No, there is no on-site bar and breakfast is not available at the property.
Q: Is the bar open for dinner at voco The Franklin New York?
A: No, there is no bar on-site.
Q: Is the bar open for lunch at voco The Franklin New York?
A: There is no bar on the property.
Certification
Q: Is voco The Franklin New York certified by a globally recognized sustainable certification program?
A: Yes, voco The Franklin New York in New York, New York is certified by a globally recognized sustainable certification program.
Hotel Security
Q: Are there security cameras in public areas at voco The Franklin New York?
A: Yes, security cameras are in public areas at voco The Franklin New York in New York, New York.
Q: Do guests need a room key to access the floors at voco The Franklin New York?
A: Yes, guests need a room key to access the floors at voco The Franklin New York in New York, New York.
Q: Does the health club facilities (pool/gym) at voco The Franklin New York require a key for entry?
A: A room key card or digital key is required for guests to access on-site amenities.
Q: Does the voco The Franklin New York have guest evacuation plans in case of an emergency?
A: Yes, voco The Franklin New York in New York, New York has guest evacuation plans in case of an emergency.
Q: Is there 24-hour security staff on-site at voco The Franklin New York?
A: The hotel has staff on-site 24-hours.
Phone & Fax Information
Local Area & Office Transportation
Q: Does voco The Franklin New York offer free local transportation?
A: No, voco The Franklin New York does not offer a local area shuttle.
Q: Is there public transportation near voco The Franklin New York?
A: Yes, there is public transportation near voco The Franklin New York in New York, New York.
Room Service
Q: Can I order from the on-site restaurant through room service at voco The Franklin New York?
A: There is no on-site restaurant.
Q: Can I request delivery of breakfast items through room service at voco The Franklin New York?
A: No, breakfast and room service are not made available.
Q: Can I request special dietary options through room service at voco The Franklin New York?
A: Room service is not available.
Q: Does voco The Franklin New York offer breakfast for guests?
A: Yes, voco The Franklin New York in New York, New York offers breakfast for guests.
Q: Does voco The Franklin New York offer contactless delivery for room service?
A: Room service is not available.
Q: Does voco The Franklin New York offer room service?
A: Room service is not available.
Q: Is there a minimum order for room service at voco The Franklin New York?
A: Room service is not provided.
Q: Is there an additional fee for room service at voco The Franklin New York?
A: No, there is no additional fee for room service at voco The Franklin New York in New York, New York.
Q: What are the hours of room service at voco The Franklin New York?
A: Room service is not available.
Q: What types of food and drinks are available for room service at voco The Franklin New York?
A: Room service is not available.
Audio-Visual Equipment
Q: Are film projectors with screens available at voco The Franklin New York?
A: Yes, voco The Franklin New York offers meeting and event facilities that include audiovisual equipment, such as projectors and screens, to support presentations and events. Because specific equipment availability can vary based on the size of the room and the nature of your booking, it is recommended that you contact the hotel directly to confirm the availability of these items for your specific event date.
Q: Are microphones available at voco The Franklin New York?
A: No.
Q: Are TVs available at voco The Franklin New York?
A: Yes, flatscreen TVs are available in the rooms at voco The Franklin New York, and television is included with every stay.
Q: Are video cameras available at voco The Franklin New York?
A: voco The Franklin New York does not provide video cameras for guest use.
Q: Can I reserve audio-visual equipment at voco The Franklin New York?
A: To determine if you can reserve audio-visual equipment at voco The Franklin New York, it's best to contact the hotel directly or check their official website for the most accurate and up-to-date information.
Q: Does voco The Franklin New York offer audio-visual equipment?
A: Yes, voco The Franklin New York offers audio-visual equipment for meetings and events. The hotel features a dedicated meeting space equipped with modern technology to support professional presentations and gatherings.
Q: Is videoconferencing available at voco The Franklin New York?
A: No.
Check-in/out Policies
Q: Can I check in digitally at voco The Franklin New York before arriving at the hotel?
A: Yes, you can check in digitally at voco The Franklin New York in New York, New York before arriving at the hotel.
Q: Can I check in digitally for multiple rooms at voco The Franklin New York?
A: Digital check-in is available to guests on their room(s) booked.
Q: Can I request early check-in or late check-out at voco The Franklin New York?
A: Yes, you can request early check-in or late check-out at voco The Franklin New York in New York, New York.
Q: Can I use my mobile phone for digital check-in at voco The Franklin New York?
A: Yes, via the IHG One Reward application.
Q: Does voco The Franklin New York offer digital check-in?
A: Yes, digital check-in is offered at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York require an app for digital check-in?
A: Yes, an app is required for digital check-in.
Q: How can I complete digital check-in at voco The Franklin New York?
A: To check in digitally at voco The Franklin New York, please follow these steps: First, download the IHG One Rewards app, which is available on the App Store and Google Play. Once installed, sign in to or create your IHG One Rewards account. You can begin the digital check-in process up to 48 hours before your arrival, though it is typically available 24 hours prior. To proceed, locate your upcoming reservation within the app using your confirmation number, last name, and arrival date. Select your stay and tap the "Check In" or "Contactless Check-in" button to follow the prompts and confirm your required information. You may also check your reservation confirmation email for direct links or instructions. If you encounter any issues, you can use the hotel's free WiFi to complete the process or visit ihg.com for further information. Upon successful completion, you will receive a digital room key, door code, or QR code. Please note that official hotel check-in begins at 3:00 PM. If you are required to pick up a physical key, you must present a government-issued photo ID and the credit card used for your booking at the front desk. If digital check-in is unavailable or the app fails, please contact the property directly for assistance. You may reach the front desk at +1-212-369-1000 or visit the voco The Franklin New York website. The hotel is located at 164 East 87th Street, New York, NY 10128.
Q: Is a check-in kiosk available at voco The Franklin New York?
A: No, a check-in kiosk is not available at voco The Franklin New York in New York, New York. Please see the front desk for check-in.
Q: Is direct billing available at voco The Franklin New York?
A: Please inquire at the front desk for any questions related to direct billing.
Q: Is express check-in available at voco The Franklin New York?
A: Yes. voco The Franklin New York lists **express check-in** as available among its hotel amenities.
Q: Is express check-out available at voco The Franklin New York?
A: Yes, express check-out is available at voco The Franklin New York in New York, New York.
Q: Is there a digital key option available after checking in online at voco The Franklin New York?
A: Yes, a digital key option is made available to all guests.
Q: What documents or information do I need for digital check-in at voco The Franklin New York?
A: Required documents or information for digital check-in at voco The Franklin New York in New York, New York include: Valid government-issued photo ID (e.g., driver's license, state ID, passport; may need physical presentation), credit or debit card for charges/incidentals (credit card in guest's name; may require physical presentation), cash deposit for incidental charges, minimum age 18 to check in.
Q: What is the early departure charge at voco The Franklin New York?
A: The early departure charge at **voco The Franklin New York** is **$100 USD**.
Q: What is the minimum age required for check-in at voco The Franklin New York?
A: The minimum age required for check-in at voco The Franklin New York is 18.
Q: What is the procedure for after-hours check-in at voco The Franklin New York?
A: Procedures for after-hours check-in at voco The Franklin New York in New York, New York include: Notify/contact the hotel in advance to arrange after-hours or very late check-in (phone, email, after-hours contact, website or IHG customer service), provide a government-issued photo ID at check-in, provide a credit card (in your name) for incidental charges at check-in, standard check-in starts at 3:00 PM and check-in availability generally ends at midnight; property may have 24-hour access but after-midnight check-in requires prior arrangement, front desk staffed 24 hours / walk up to the front desk to check in; no complex after-hours procedure, check in online or via the hotel's mobile app and use mobile key / mobile device to access your room, if you do not contact the hotel beforehand, you may be unable to check in after midnight.
Q: What time is digital check-in at voco The Franklin New York?
A: Digital check-in at voco The Franklin New York in New York, New York, is at 3:00 PM (15:00).
Q: When is check-in at voco The Franklin New York?
A: Check-in at voco The Franklin New York is at 3:00 PM.
Q: When is check-out at voco The Franklin New York?
A: Check-out at voco The Franklin New York is 12:00 PM.
Q: Who can I contact if I have issues with digital check-in at voco The Franklin New York?
A: To resolve this issue, please contact the voco The Franklin New York front desk directly at +1 212-369-1000. If the problem pertains to the IHG app or the digital check-in system rather than the hotel staff, please contact IHG Customer Care for further assistance.
Property Lookup
Q: Is voco The Franklin New York located in the Northern or Southern Hemisphere?
A: voco The Franklin New York is located in New York City, New York, which is in the Northern Hemisphere.
Q: What is the latitude (in degrees) of voco The Franklin New York?
A: The latitude of voco The Franklin New York is approximately **40.7785° N**.
Q: What is the longitude (in degrees) of voco The Franklin New York?
A: The longitude of voco The Franklin New York is approximately **-73.9565 degrees** (or 73.9565° W).
Additional Room Amenities
Q: Are blackout curtains provided in the rooms at voco The Franklin New York to block out light?
A: Yes, rooms at voco The Franklin New York in New York, New York provide blackout curtains to block out light.
Q: Are pay-per-view movies available on the in-room TVs at voco The Franklin New York?
A: According to the hotel's official website and guest reviews, voco The Franklin New York offers pay-per-view movies on their in-room TVs. To confirm, you can check the hotel's website or contact them directly for the most up-to-date information.
Q: Are smart TVs available in the rooms at voco The Franklin New York?
A: Yes, smart TVs are available in the rooms at voco The Franklin New York in New York, New York.
Q: Are there USB charging ports available in the guest rooms at voco The Franklin New York?
A: Yes, USB charging ports are available in the guest rooms at voco The Franklin New York in New York, New York.
Q: Can I control the temperature in my room at voco The Franklin New York?
A: Yes, air conditioning is included with every stay at voco The Franklin New York.
Q: Do guest rooms at voco The Franklin New York include a seating area with a sofa or chair?
A: Yes, guest rooms at voco The Franklin New York in New York, New York include a seating area with a sofa or chair.
Q: Do the guest rooms have air-conditioning at voco The Franklin New York?
A: Yes, air conditioning is included with every stay at voco The Franklin New York.
Q: Do the rooms at voco The Franklin New York have alarm clocks?
A: Yes, alarm clocks are available in the rooms at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York have ceiling fans?
A: No.
Q: Does voco The Franklin New York have chromecast in guest rooms?
A: No, voco The Franklin New York does not provide Chromecast in its guest rooms. The hotel offers standard in-room entertainment, typically consisting of cable/satellite television, but it does not feature built-in casting capabilities or smart TVs equipped with Chromecast functionality.
Q: Does voco The Franklin New York offer a mini-bar for a fee?
A: Yes, a mini-bar for a fee is offered at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York offer a wet bar in the room?
A: No, a wet bar is not offered at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York offer access to cable or streaming TV services?
A: Yes, cable television is offered in guest rooms at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York offer an in-room coffee/tea maker?
A: Yes, an in-room coffee/tea maker is offered at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York offer bottled water in the room as a complimentary service?
A: Yes, voco The Franklin New York offers complimentary bottled water as an additional amenity in the rooms.
Q: Does voco The Franklin New York offer outdoor space in the rooms?
A: No.
Q: Does voco The Franklin New York provide an in-room safe?
A: Yes, voco The Franklin New York provides an in-room safe.
Q: Does voco The Franklin New York provide instant hot water?
A: No.
Q: Is a washer/dryer available in guest rooms at voco The Franklin New York?
A: No, a washer/dryer is not available in guest rooms at voco The Franklin New York in New York, New York.
Q: Is air-conditioning individually controlled in the room at voco The Franklin New York?
A: Yes, air-conditioning is individually controlled in the room at voco The Franklin New York in New York, New York.
Q: Is there a fireplace in the rooms at voco The Franklin New York?
A: No.
Event Planning Services
Q: Does voco The Franklin New York offer event planning services?
A: Yes, voco The Franklin New York in New York, New York offers event planning services.
Meeting Rooms
Q: What is the total number of guests that can be accommodated in the banquet area at voco The Franklin New York?
A: There is no banquet area.
Q: What is the total number of guests that can be accommodated in the reception area at voco The Franklin New York?
A: voco The Franklin New York in New York, New York, can accommodate 50 guests in the reception area.
Q: What is the total number of guests that can occupy the conference space at voco The Franklin New York?
A: There is no conference space.
MESH Data
Q: Does voco The Franklin New York have any sustainability initiatives?
A: Yes, voco The Franklin New York in New York, New York has sustainability initiatives.
Q: Does voco The Franklin New York measure water usage per room night?
A: No, the search results do not indicate that voco The Franklin New York measures or tracks water usage per room night .
Q: Does voco The Franklin New York participate in any green programs?
A: Yes, voco The Franklin New York in New York, New York participates in green programs.
Business & Fax Services
Q: Are shipping and courier services available at voco The Franklin New York?
A: Yes, shipping and courier services are available at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York have an on-site business center?
A: There is no on-site business center.
Q: Does voco The Franklin New York have printing services?
A: Yes, voco The Franklin New York has printing services, as a printer is available.
Q: Does voco The Franklin New York offer computer services?
A: No.
Q: Does voco The Franklin New York offer copying services?
A: Yes, voco The Franklin New York offers copying services.
Q: Does voco The Franklin New York offer meeting rooms or conference facilities?
A: Yes, voco The Franklin New York offers meeting facilities. The hotel partners with The Commons, a co-working space next door, which provides meeting rooms. Additionally, the hotel has a private patio available for small groups. The gallery section also lists "Meeting Room" as a feature.
Q: Does voco The Franklin New York provide fax services?
A: Yes, voco The Franklin New York provides fax services.
Q: Is there a charge for using business services at voco The Franklin New York?
A: The WiFi is free for all guests.
Q: Is Wi-Fi available in meeting spaces at voco The Franklin New York?
A: Yes, Wi-Fi access is available throughout voco The Franklin New York, which would include its meeting spaces such as the private patio available for small groups.
Q: Is wired Ethernet connectivity available in the business center at voco The Franklin New York?
A: There is no business center.
Q: What are the business center hours at voco The Franklin New York?
A: 00:00-24:00 (24 hours)
Children's & Teen Recreation
Q: Are meals provided for children in the kids program at voco The Franklin New York?
A: There is no kids program.
Q: Can parents participate in activities at the kids program at voco The Franklin New York?
A: There is no kids program.
Q: Do I need to make a reservation for the kids program at voco The Franklin New York?
A: There is no kids program.
Q: Does voco The Franklin New York offer a kids program?
A: No.
Q: Does voco The Franklin New York offer childcare or supervision outside of the kids program hours?
A: No.
Q: Is the kids program at voco The Franklin New York open year-round?
A: There is no kids program.
Q: Is there an additional fee for the kids program at voco The Franklin New York?
A: There is no kids program.
Q: What activities are available at the kids program at voco The Franklin New York?
A: There is no kids program.
Q: What age range is the kids program at voco The Franklin New York designed for?
A: There is no kids program.
Q: What are the hours of operation for the kids program at voco The Franklin New York?
A: There is no kids program.
Q: What offsite activities are available near voco The Franklin New York?
A: Offsite activities available near voco The Franklin New York include: * **Museum Mile:** Explore museums such as the Solomon R. Guggenheim Museum, Museum of the City of New York, the National Academy Museum, Neue Galerie, Cooper Hewitt National Design Museum, and El Museo del Barrio. * **Upper East Side:** Shop for haute couture, visit art exhibitions, and dine at brasseries. * **Central Park:** Visit Strawberry Fields, Bethesda Fountain, the American Museum of Natural History, the Alice in Wonderland statue, Conservatory Garden, Belvedere Castle, and the Central Park Zoo. Activities include jogging, riding the carousel, and dining at Tavern on the Green. * **Guggenheim Museum:** View abstract art by Picasso, Chagall, and Kandinsky, and temporary exhibitions. * **The Jewish Museum:** Explore Jewish history and art, attend family workshops, or listen to concerts. * **Madison Avenue:** Shop at luxury boutiques, high-end designer shops, jewelry designers, art galleries, restaurants, spas, and salons. * **Museum of Modern Art (MoMA):** See modern and contemporary art by artists like Claude Monet, Vincent van Gogh, and Pablo Picasso. * **Park Avenue:** Stroll and see architecture, landmarks like the Pan Am building and Grand Central Station, trendy restaurants, shops, and brownstones.
Core Information
Q: Does voco The Franklin New York have a reservation link?
A: Yes, voco The Franklin New York in New York, New York has a reservation link: True.
Q: How do I get in touch with voco The Franklin New York?
A: You can get in touch with voco The Franklin New York using the following contact information: * **Front desk:** +1-212-3691000 * **Reservations:** 000 800 082 0107 or +1-212-3691000 * **Email:** fd.franklinhotel@gmail.com * **Address:** 164 East 87 Street New York, NY 10128 United States
Q: Is the voco The Franklin New York a "conversion", "Adaptive re-use" or "New build"?
A: The voco The Franklin New York is a conversion (adaptive re-use) project that involved repurposing and renovating an existing historic building rather than being a new ground-up build.
Q: Is voco The Franklin New York open?
A: Yes, voco The Franklin New York is open. The provided context includes details such as check-in and check-out times, contact information, available rooms, amenities, and offers, all of which indicate that the hotel is operational.
Q: What is the guest services phone number at voco The Franklin New York?
A: The guest services phone number at voco The Franklin New York is +1-212-3691000.
Q: What is the website link for voco The Franklin New York?
A: https://www.ihg.com/voco/hotels/us/en/new-york/nycvo/hoteldetail
Q: When did voco The Franklin New York open?
A: voco The Franklin New York opened in October 2020.
Q: When was voco The Franklin New York built?
A: voco The Franklin New York was built in **1910**. The building was originally constructed as a residential hotel and has since been renovated to serve as a boutique hotel, maintaining its historic architectural character while operating under the voco brand.
Kitchen Amenities
Q: Are dishwashers available at voco The Franklin New York?
A: No, dishwashers are not available at voco The Franklin New York in New York, New York.
Q: Are pots, pans, and serving dishes available in rooms at voco The Franklin New York?
A: No, pots, pans, and serving dishes are not available in rooms at voco The Franklin New York in New York, New York.
Q: Do guest rooms at voco The Franklin New York have a pantry area?
A: No, guest rooms at voco The Franklin New York in New York, New York do not have a pantry area.
Q: Do guest rooms at voco The Franklin New York have a microwave?
A: voco The Franklin New York guest rooms do **not** include a microwave as a standard amenity, but the hotel provides a microwave and ice machine for guest use upon request.
Q: Do guest rooms at voco The Franklin New York have a mini fridge?
A: Yes, guest rooms at voco The Franklin New York have a mini refrigerator.
Q: Do guest rooms at voco The Franklin New York have a refrigerator with an ice maker?
A: No, guest rooms at voco The Franklin New York in New York, New York do not have a refrigerator with an ice maker.
Q: Do guest rooms at voco The Franklin New York have a toaster oven?
A: No, toaster ovens are not made available in guest rooms.
Q: Do guest rooms at voco The Franklin New York have a water purification system for the room?
A: No, guest rooms at voco The Franklin New York in New York, New York do not have a water purification system in the room.
Q: Do guest rooms at voco The Franklin New York have conventional ovens?
A: No, guest rooms at voco The Franklin New York in New York, New York do not have conventional ovens.
Q: Do guest rooms at voco The Franklin New York have dish cleaning supplies in the room?
A: No, guest rooms at voco The Franklin New York in New York, New York do not have dish cleaning supplies in the room.
Q: Do guest rooms at voco The Franklin New York have eating utensils?
A: Guest rooms at voco The Franklin New York do not typically come equipped with a full set of eating utensils (such as silverware or plates) as a standard amenity. The rooms are designed as boutique hotel accommodations, which generally provide basic coffee and tea-making facilities rather than kitchenware.
Q: Do guest rooms at voco The Franklin New York have toasters?
A: No, guest rooms at voco The Franklin New York in New York, New York do not have toasters.
Q: Do guest rooms have tables and chairs at voco The Franklin New York?
A: Yes.
Q: Do rooms at voco The Franklin New York have a refrigerator?
A: Yes, rooms at voco The Franklin New York have a mini refrigerator.
Q: Is a stove available in rooms at voco The Franklin New York?
A: No, a stove is not available in rooms at voco The Franklin New York in New York, New York.
Q: Is dishware available in rooms at voco The Franklin New York?
A: No.
Other System Information
Q: Is group pricing available online at voco The Franklin New York?
A: Yes, group pricing is available online at voco The Franklin New York in New York, New York.
Walk Policies
Q: Does voco The Franklin New York have a walk-in policy for accommodations?
A: No, reservations are required at voco The Franklin.
Q: Does voco The Franklin New York have a walk-in policy for making phone calls home or for business?
A: voco The Franklin New York does not have a formal "walk-in policy" for the general public to use their facilities for private phone calls. As a boutique hotel, the property’s amenities—including its lobby and common areas—are intended for the use of registered hotel guests.
Bathroom & Wardrobe Amenities
Q: Are double vanities available in the bathrooms at voco The Franklin New York?
A: No, double vanities are not available in the bathrooms at voco The Franklin New York in New York, New York.
Q: Are hair dryers available at voco The Franklin New York?
A: Yes, hair dryers are available at voco The Franklin New York in New York, New York.
Q: Are shower-tub combinations available at voco The Franklin New York?
A: Yes. Shower-tub combinations are listed among the bathroom amenities for voco The Franklin New York. Availability can vary by room type, so it’s a good idea to confirm directly with the hotel if this is important for your stay.
Q: Are the bathrooms counters at voco The Franklin New York made of marble?
A: Yes, they are made of marble.
Q: Are the bathrooms shared or private at voco The Franklin New York?
A: The bathrooms at voco The Franklin New York are private, as indicated by descriptions such as "classic bathrooms with organic Apotheke bath products" and specific features listed for "Accessible guest room features" within bathrooms.
Q: Are the bathtub and whirlpool separate at voco The Franklin New York?
A: There is no whirlpool on-site.
Q: Does voco The Franklin New York have a Hinoki tub?
A: No, there are no Hinoki tubs at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York have bathtubs with spray jets?
A: No, there are no bathtubs with spray jets at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York have oversized bathtubs?
A: No, there are no oversized bathtubs at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York have rooms with only bathtubs?
A: Yes, some rooms are equipped with only a tub.
Q: Does voco The Franklin New York have separate tubs and showers?
A: No, separate tubs and showers are not available at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York have walk-in wardrobes or closets?
A: No, walk-in wardrobes or closets are not available at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York offer shower-only bathrooms?
A: Yes, shower-only bathrooms are offered at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York provide slippers for guests?
A: Yes, upon request.
Q: Does voco The Franklin New York provide weight scales?
A: No.
Q: How many closets are available in the rooms at voco The Franklin New York?
A: The rooms at voco The Franklin New York do not feature traditional walk-in or standard reach-in closets. Instead, the hotel utilizes a space-saving design that features **open-concept hanging racks or garment rails** to store clothing.
Q: Is a bathrobe provided at voco The Franklin New York?
A: Yes, a bathrobe is provided at voco The Franklin New York in New York, New York.
Q: Is a trouser or pant press available at voco The Franklin New York?
A: No, a trouser or pant press is not available at voco The Franklin New York in New York, New York.
Q: Is an iron and ironing board available in the guest rooms at voco The Franklin New York?
A: Yes, an iron and ironing board are available as additional amenities in the guest rooms at voco The Franklin New York.
Q: Is there a bidet at voco The Franklin New York?
A: No, there is not a bidet at voco The Franklin New York in New York, New York.
Q: Is there a laundry basket or clothes hamper at voco The Franklin New York?
A: No.
Q: Is there a lighted makeup mirror in the rooms at voco The Franklin New York?
A: To determine if voco The Franklin New York has a lighted makeup mirror in their rooms, I would recommend checking the hotel's official website or a reliable hotel review website. According to voco The Franklin New York's official website, the hotel's rooms are equipped with various amenities.
Q: Is there a phone in the bathroom at voco The Franklin New York?
A: Based on the amenities listed for voco The Franklin New York, there is **no mention of a telephone located in the bathroom**. The hotel provides standard in-room amenities such as Wi-Fi, flat-screen TVs, and coffee makers, but bathroom telephones are not listed as a feature of their guest rooms.
Q: Is there a separate closet in the rooms at voco The Franklin New York?
A: No.
Q: Is there a whirlpool available in the guest rooms at voco The Franklin New York?
A: No, a whirlpool is not available in the guest rooms at voco The Franklin New York in New York, New York.
Q: What bathroom amenities are included at voco The Franklin New York?
A: Bathroom amenities at voco The Franklin New York include organic Apotheke bath products, luxury amenities, and a 3-function showerhead.
Food Services & Meal Plans
Q: Are there any signature dishes or specialties at the on-site restaurant at voco The Franklin New York?
A: No, there are no specific signature dishes or specialties listed for the on-site restaurant at voco The Franklin New York in New York, New York.
Q: Are there any vegetarian or gluten-free options available at the free breakfast at voco The Franklin New York?
A: Breakfast is not provided on-site.
Q: Can I make a reservation at the on-site restaurant at voco The Franklin New York?
A: There is no on-site restaurant.
Q: Can I take the free breakfast to-go at voco The Franklin New York?
A: No, there is no breakfast option.
Q: Does the on-site restaurant at voco The Franklin New York offer outdoor seating or a patio?
A: Yes, an outdoor dining area / patio is available.
Q: Does the on-site restaurant at voco The Franklin New York offer vegetarian or vegan options?
A: There is no on-site restaurant.
Q: Does voco The Franklin New York have an on-site restaurant?
A: Yes, voco The Franklin New York has an on-site restaurant. This is indicated in the gallery, amenities, accessibility, and parking & transportation sections of the hotel's information.
Q: Does voco The Franklin New York in offer free breakfast for guests?
A: No, free breakfast is not offered for guests at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York offer a continental breakfast as part of their meal plan for guests?
A: No.
Q: Does voco The Franklin New York provide free breakfast for children?
A: Breakfast is not available.
Q: Is a breakfast buffet included in the meal plan at voco The Franklin New York?
A: There is no breakfast buffet option.
Q: Is a hot breakfast available as part of the meal plan at voco The Franklin New York?
A: No, a hot breakfast is not included.
Q: Is breakfast included at the on-site restaurant at voco The Franklin New York?
A: No, neither breakfast or an on-site restaurant are included on-property.
Q: Is the free breakfast at voco The Franklin New York available to all guests or only certain room types?
A: Free breakfast is not provided.
Q: Is the free breakfast at voco The Franklin New York served in the hotel restaurant or a dedicated area?
A: Breakfast is not provided.
Q: Is the free breakfast buffet-style at voco The Franklin New York?
A: No, breakfast is not made available.
Q: Is the on-site restaurant at voco The Franklin New York open to non-hotel guests?
A: Yes, the on-site restaurant at voco The Franklin New York in New York, New York is open to non-hotel guests.
Q: What are the operating hours of the on-site restaurant at voco The Franklin New York?
A: There is no restaurant on-site.
Q: What is the cost of the breakfast at voco The Franklin New York?
A: Breakfast is not available on-site.
Q: What items are included in the free breakfast at voco The Franklin New York?
A: Free breakfast is not an available option.
Q: What type of cuisine is offered at the on-site restaurant at voco The Franklin New York?
A: There is no on-site restaurant.
Q: When is the free breakfast served at voco The Franklin New York?
A: There is no breakfast provided on-site.
Golf
Q: Can guests at voco The Franklin New York rent golf equipment on-site?
A: No, guests at voco The Franklin New York in New York, New York cannot rent golf equipment on-site.
Q: Does voco The Franklin New York have an on-site golf course?
A: No, voco The Franklin New York in New York, New York does not have an on‑site golf course.
Q: Does voco The Franklin New York offer a driving range or practice facilities?
A: No, voco The Franklin New York in New York, New York does not offer a driving range or practice facilities.
Q: Does voco The Franklin New York offer golf lessons or clinics?
A: No, golf lessons or clinics are not offered.
Q: What are the hours of operation for the golf course at voco The Franklin New York?
A: There is no on-site golf course.
Q: What is the golf course called at voco The Franklin New York?
A: There is no on-site golf course.
Guest Parking
Q: Are electric car charging stations available at voco The Franklin New York?
A: EV charging stations are not available.
Q: Are the EV charging stations at voco The Franklin New York available 24/7?
A: There are no EV charging stations.
Q: Are the EV charging stations at voco The Franklin New York compatible with Tesla vehicles?
A: There are no EV charging stations.
Q: Are there any restrictions or time limits for free parking at voco The Franklin New York?
A: No, there are no known restrictions or time limits for free parking at voco The Franklin New York in New York, New York.
Q: Do I need to reserve a parking spot in advance at voco The Franklin New York?
A: Please contact the front desk for all of your parking questions. Guests are encouraged to do this.
Q: Do I need to reserve an EV charging spot at voco The Franklin New York?
A: There are no EV charging stations.
Q: Does the voco The Franklin New York offer RV parking?
A: No.
Q: Does voco The Franklin New York have a gated entrance for guest self-parking?
A: Yes, voco The Franklin New York has controlled access to parking.
Q: Does voco The Franklin New York have on-site parking?
A: Yes, voco The Franklin New York has on-site parking.
Q: Does voco The Franklin New York have van-accessible parking in the self-parking facility?
A: Yes, voco The Franklin New York has van accessible self parking available.
Q: Does voco The Franklin New York offer free parking for guests?
A: No, voco The Franklin New York does not offer free parking for guests. Parking is available at a charge of 60 USD.
Q: Does voco The Franklin New York offer motorcycle parking?
A: While dedicated motorcycle parking is not listed, motocyclists may park where available.
Q: Does voco The Franklin New York offer off-site parking?
A: No, voco The Franklin New York offers on-site parking.
Q: Does voco The Franklin New York offer on-site accessible, self-parking?
A: Yes, voco The Franklin New York offers accessible self-parking.
Q: Does voco The Franklin New York offer parking?
A: Yes, voco The Franklin New York offers on-site parking with controlled access at a charge of 60 USD. Accessible self-parking and van accessible self-parking are also available.
Q: Does voco The Franklin New York offer secure or covered parking?
A: Yes, voco The Franklin New York offers parking with controlled access.
Q: Does voco The Franklin New York offer valet parking?
A: No, valet parking is not available.
Q: Does voco The Franklin New York provide free parking for guests with electric vehicles?
A: No, free parking for guests with electric vehicles is not available at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York provide long-term parking?
A: On-site parking is available at $60 USD per day.
Q: How many EV charging stations does voco The Franklin New York have?
A: There are no EV charging stations.
Q: How many parking spaces are available at voco The Franklin New York?
A: For parking availability, please contact the front desk.
Q: Is free parking available for guests staying at voco The Franklin New York during peak seasons or holidays?
A: No, free parking is not available for guests staying at voco The Franklin New York in New York, New York during peak seasons or holidays.
Q: Is parking available for oversized vehicles at voco The Franklin New York?
A: Yes but it is limited.
Q: Is the free parking at voco The Franklin New York valet or self-parking?
A: There is on-site parking available for $60 USD per day.
Q: Is there a fee for using EV charging stations at voco The Franklin New York?
A: There are no EV charging stations.
Q: Is there a garage height limit at voco The Franklin New York?
A: There is no parking garage on-property.
Q: Is there a limit on the number of vehicles that can park for free at voco The Franklin New York?
A: The hotel does not provide free parking.
Q: Is there a parking garage or lot near voco The Franklin New York?
A: Yes, there is on-site parking available at voco The Franklin New York with controlled access, and it costs 60 USD.
Q: Is valet parking available at voco The Franklin New York?
A: Valet parking is not available.
Q: What are the charges for parking at voco The Franklin New York?
A: The charges for parking at voco The Franklin New York are 60 USD.
Q: What is the charge for off-site parking at the voco The Franklin New York?
A: Off-site parking is not determined by the property. For additional information on this, please speak with the front desk.
Q: What is the charge for on-site parking at the voco The Franklin New York?
A: The charge for on-site parking at voco The Franklin New York is 60 USD.
Q: What is the charging speed of the EV stations at voco The Franklin New York?
A: There are no EV charging stations.
Q: What types of EV chargers are available at voco The Franklin New York?
A: There are no EV charging stations.
Q: Where are the EV charging stations located at voco The Franklin New York?
A: There are no EV charging stations.
Pet Policies
Q: Are pets allowed in all rooms at voco The Franklin New York?
A: No, pets are not allowed in all rooms at voco The Franklin New York in New York, New York.
Q: Are pets allowed in at voco The Franklin New York?
A: Yes, pets are allowed at voco The Franklin New York in New York, New York.
Q: Are service animals allowed at voco The Franklin New York?
A: Yes, service animals are allowed at voco The Franklin New York in New York, New York.
Q: Are there any size restrictions for pets at voco The Franklin New York?
A: Dogs are allowed up to 30lbs at voco The Franklin New York.
Q: Can I leave my pet unattended in the room at voco The Franklin New York?
A: No, you cannot leave your pet unattended in the room at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York charge an additional fee for pets?
A: Yes, voco The Franklin New York charges a pet fee of 75 USD per stay. A pet cleaning fee applies per stay, which is 75 USD plus sales tax. Dogs are allowed up to 30lbs.
Q: Does voco The Franklin New York have any restrictions on the number of pets allowed per room?
A: Dogs up to 30 lbs. are allowed. For any other questions around pets, please contact the front desk.
Q: Does voco The Franklin New York offer pet amenities like beds or bowls?
A: Yes, voco The Franklin New York in New York, New York offers pet amenities like beds or bowls.
Q: How much is the refundable pet deposit at voco The Franklin New York?
A: The pet deposit is non-refundable and is $75 per pet.
Q: Is there a designated pet area or pet park at voco The Franklin New York?
A: No, a designated pet area or pet park is not available at voco The Franklin New York in New York, New York.
Q: Is there a pet weight restriction at voco The Franklin New York?
A: Yes, dogs are allowed up to 30lbs at voco The Franklin New York.
Q: Is voco The Franklin New York pet-friendly?
A: Yes, voco The Franklin New York is pet-friendly. All pets are allowed, and there is a pet fee of 75 USD per stay. Dogs are allowed up to 30lbs, and a pet cleaning fee applies per stay.
Q: What is the limit for pet weight at voco The Franklin New York?
A: Dogs allowed up to 30lbs.
Tennis
Q: Are there tennis courts at voco The Franklin New York?
A: No, there are no tennis courts at voco The Franklin New York in New York, New York.
Q: How many tennis courts are there at voco The Franklin New York?
A: There are no tennis courts on-site.
Attractions
Q: What are some popular attractions near voco The Franklin New York?
A: Some popular attractions near voco The Franklin New York include Museum Mile, Central Park, the Guggenheim Museum, The Jewish Museum, and the Museum of Modern Art. The hotel is located in the Upper East Side, near Madison Avenue and Park Avenue.
Reception And Guest Services
Coffee Shops, Bars & Lounges
Q: How many food & beverage outlets are there at voco The Franklin New York?
A: There are two food & beverage outlets at voco The Franklin New York: a Café and a Restaurant.
Q: How many lounges/bars are there at voco The Franklin New York?
A: There are none.
Hotel & Lobby Facilities
Q: Are there any age restrictions for entering the casino at voco The Franklin New York?
A: There is no on-site casino.
Q: Are there any live entertainment events in the casino at voco The Franklin New York?
A: There is no casino on-site.
Q: Are there shops and services at voco The Franklin New York?
A: Yes, shops and services are available at voco The Franklin New York in New York, New York.
Q: Are vending machines available at voco The Franklin New York?
A: No.
Q: Are video games available at voco The Franklin New York?
A: voco The Franklin New York does not list video games or gaming consoles as a standard amenity in their guest rooms or public spaces.
Q: Can guests rent a car directly from a rental desk at voco The Franklin New York?
A: No, guests cannot rent a car directly from a rental desk at voco The Franklin New York in New York, New York.
Q: Can the concierge at voco The Franklin New York assist with booking local tours or attractions?
A: Yes, the concierge at voco The Franklin New York in New York, New York can assist with booking local tours or attractions.
Q: Can the concierge at voco The Franklin New York help with restaurant reservations?
A: Yes, the concierge at voco The Franklin New York in New York, New York can help with restaurant reservations.
Q: Can the concierge at voco The Franklin New York help with special requests like flowers or gifts?
A: Yes, the concierge at voco The Franklin New York in New York, New York can help with special requests like flowers or gifts.
Q: Does the casino at voco The Franklin New York offer a rewards or loyalty program?
A: The property does not feature a casino.
Q: Does the casino at voco The Franklin New York offer table games like blackjack and poker?
A: The property does not have a casino.
Q: Does the concierge at voco The Franklin New York arrange transportation services?
A: Yes, the concierge at voco The Franklin New York in New York, New York arranges transportation services.
Q: Does the concierge at voco The Franklin New York provide city maps and recommendations?
A: Yes, the concierge at voco The Franklin New York in New York, New York provides city maps and recommendations.
Q: Does voco The Franklin New York have a BBQ or picnic area?
A: No, a BBQ or picnic area is not available at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York have a bookstore on the premises or within walking distance?
A: Yes, voco The Franklin New York in New York, New York has received an official cleanliness or sanitation certification.
Q: Does voco The Franklin New York have a casino on-site?
A: No, voco The Franklin New York in New York, New York does not have a casino on-site.
Q: Does voco The Franklin New York have a coin-operated laundry facility?
A: No, a coin-operated laundry facility is not available at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York have a game room?
A: No, a game room is not available at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York have a gift shop or newsstand?
A: No.
Q: Does voco The Franklin New York have a shoe shine stand?
A: No, a shoe shine stand is not available at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York have a sportsbook or betting lounge?
A: No, a sportsbook or betting lounge is not available at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York offer casino promotions or special gaming events?
A: No, voco The Franklin New York in New York, New York does not offer casino promotions or special gaming events.
Q: Does voco The Franklin New York offer non-smoking public areas?
A: Yes, voco The Franklin New York is a smoke-free hotel.
Q: Does voco The Franklin New York offer on-site laundry services for guests?
A: There is no on-site laundry.
Q: Does voco The Franklin New York offer porter or bellman services for guest luggage assistance?
A: Yes, luggage assistance is available.
Q: Is smoking allowed at voco The Franklin New York?
A: voco The Franklin New York is a smoke-free hotel.
Q: Is there a convenience or sundry store at voco The Franklin New York?
A: No, a convenience or sundry store is not available at voco The Franklin New York in New York, New York.
Q: Is there a dress code for the casino at voco The Franklin New York?
A: The property does not have a casino.
Q: Is there a florist available on-site or nearby at voco The Franklin New York?
A: Yes, a florist is available nearby.
Q: Is there a hairdresser at voco The Franklin New York?
A: No, a hairdresser is not available at voco The Franklin New York in New York, New York.
Q: Is there a market available at voco The Franklin New York?
A: Yes, a small market is available at voco The Franklin New York in New York, New York.
Q: Is there an extra charge for concierge assistance at voco The Franklin New York?
A: No, there is no extra charge for concierge assistance at voco The Franklin New York in New York, New York.
Q: Is there an ice machine at voco The Franklin New York?
A: Yes, there is an ice machine(s) at voco The Franklin New York.
Q: What are the laundry hours at voco The Franklin New York?
A: There are no laundry hours as on-site laundry is not available.
Q: What are the operating hours of the casino at voco The Franklin New York?
A: There is no on-site casino?
Q: What are the operating hours of the concierge desk at voco The Franklin New York?
A: 00:00-24:00
Q: What types of slot machines are available at the casino in voco The Franklin New York?
A: There is no casino or slot machines on-site at the property.
Q: Which amenities does voco The Franklin New York offer?
A: voco The Franklin New York offers the following amenities: **Hotel Features:** * On-site parking (at a charge, with controlled access) * Pet-friendly (all pets allowed, dogs up to 30lbs, pet cleaning fee applies) * Smoke-free hotel * Wi-Fi access throughout the hotel * Complimentary coffee in lobby * Ice machine(s) * Restaurant delivery service * Storage space * Wake up calls * Concierge desk * Restaurant * Café * Hotel Lobby * Public facilities * Elevators (ADA compliant, with access to all levels) * Guest Services **Business Services:** * Business services * Copying services * Fax services * Office supplies * Scanner * Printer * Dry cleaning pickup or laundry valet * Same-day dry cleaning * Meeting Room **Parking & Transportation:** * Accessible self-parking (10 spaces) * Van accessible self-parking * Complimentary accessible transportation (with advanced notice) * Flat terrain between parking and entrance * Curb cuts and street parking wheelchair accessible * Disabled or accessible parking * Ramp access to property * Ramp access to hotel bar lounge * Ramp access to hotel restaurant * Parking drop-off point adjacent to entrance **In-Room Amenities:** * Hair dryer * In-room safe * Television * Bath amenities (organic Apotheke bath products) * Air conditioning * Work space (work desk with lamp) * Complimentary bottled water * Mini refrigerator * Iron and ironing board * Smoke detectors **Accessible Features (General & In-Room):** * Wheelchair accessible rooms * ADA compliant guest rooms and access routes * Accessible door locks * Grab bars and tall toilets * Adequate clear turning space in bathrooms * Tub with grab bars * Portable bathtub seats * Handheld shower with hose * Showers with built-in transfer shower seats * Handrails in bathroom * Safety bar in shower * Accessible bathroom controls * Registration area * Restaurant seating * Vanity * Public restrooms * Hotel entrance **Available by Request:** * Power adapters * Power converters * Crib (with fee)
Credit Card Options
Q: Can I use JCB at voco The Franklin New York?
A: Yes, JCB is accepted at voco The Franklin New York.
Q: Can I use Mastercard at voco The Franklin New York?
A: Yes, Mastercard is accepted at voco The Franklin New York.
Q: Can I use UnionPay at voco The Franklin New York?
A: No, guests may not use UnionPay.
Q: Can I use Visa at voco The Franklin New York?
A: Yes, Visa is accepted at voco The Franklin New York.
Q: Is contactless payment available during check-in or check-out at voco The Franklin New York?
A: Yes, contactless payment is available during check‑in and check‑out at voco The Franklin New York in New York, New York.
Q: Is Diners Club accepted at voco The Franklin New York?
A: Yes, Diners Club is accepted at voco The Franklin New York.
Guest Room Internet Access
Q: Can I connect multiple devices to the free internet at voco The Franklin New York?
A: Yes, you can connect multiple devices to the free internet at voco The Franklin New York in New York, New York.
Q: Do I need to log in or use a special code to access the free internet at voco The Franklin New York?
A: Yes — voco The Franklin New York lists **free Wi‑Fi / internet access** as an amenity. I don’t see any indication that you need a special code in advance. In practice, you may still need to connect to the hotel Wi‑Fi network and complete a simple sign-in/captive portal step, such as accepting terms or entering guest details. If a code is required on-site, the front desk should provide it.
Q: Do the guest rooms at voco The Franklin New York have wifi?
A: Yes, the guest rooms at voco The Franklin New York have free Wi-Fi.
Q: Does voco The Franklin New York offer free internet access for guests?
A: Yes, voco The Franklin New York offers free Wi-Fi. The "Rooms & suites" section states, "Enjoy thoughtful touches including flatscreen TVs, free Wi-Fi, and classic bathrooms with organic Apotheke bath products." Additionally, Wi-Fi is listed under "Hotel features" and "Included with every stay."
Q: Is the free internet access at voco The Franklin New York secure for online banking or transactions?
A: No, the free internet access at voco The Franklin New York in New York, New York is not secure for online banking or transactions.
Q: Is the free internet at voco The Franklin New York limited to certain hours or available 24/7?
A: Yes, the free internet at voco The Franklin New York in New York, New York is available 24/7.
Q: Is the free internet speed at voco The Franklin New York suitable for video streaming and work?
A: Yes, the free internet speed at voco The Franklin New York in New York, New York is suitable for video streaming and work.
Meeting Services / Packages
Q: Are security guards available for meeting/event services at voco The Franklin New York?
A: According to voco The Franklin New York's official website, they offer a range of services to support events and meetings, including security services. They have a dedicated events team that can assist with planning and executing events, and they can also provide additional services such as security personnel upon request. To confirm the availability and details of security guard services, I recommend contacting voco The Franklin New York directly through their website or by phone.
Q: Are staff available at voco The Franklin New York for manual work?
A: Yes, staff are available for services that involve manual work, such as dry cleaning pickup or laundry valet, and providing cribs by request.
Q: Does voco The Franklin New York offer registration services for meeting/event services?
A: Yes. voco The Franklin New York lists **“Registration services”** among its **meeting/event services**.
Q: Is a carpenter available for meeting/event services at voco The Franklin New York?
A: No, a carpenter is not available for meeting/event services at voco The Franklin New York in New York, New York.
Q: Is a decorator available for meeting/event services at voco The Franklin New York?
A: No, a decorator is not available for meeting/event services at voco The Franklin New York in New York, New York.
Q: Is a locksmith available for meeting/event services at voco The Franklin New York?
A: To determine if a locksmith is available for meeting/event services at voco The Franklin New York, it is best to contact the hotel directly.
Q: Is a photographer available for meeting/event services at voco The Franklin New York?
A: To determine if a photographer is available for meeting/event services at voco The Franklin New York, I would recommend checking directly with the hotel or their official website for the most accurate and up-to-date information.
Q: Is an AV technician available for meeting/event services at voco The Franklin New York?
A: According to the voco The Franklin New York's website, they offer various services for meetings and events, including audiovisual equipment. To confirm the availability of an AV technician, I would recommend contacting the hotel directly or checking their website for more information.
Q: Is an electrician available for meeting/event services at voco The Franklin New Yorkl?
A: To determine if an electrician is available for meeting/event services at voco The Franklin New York, I would recommend checking the hotel's official website or contacting their events or sales department directly.
Q: Is event lighting available at voco The Franklin New York?
A: Yes, voco The Franklin New York offers event lighting as part of their event services. They have a team of experienced event planners and technicians who can help create a customized lighting plan to suit the needs of your event.
Q: Is there copy or duplicating services available in the meeting rooms at voco The Franklin New York?
A: Yes, a printer is available in the meeting rooms, which can provide duplicating services. Additionally, copying services are listed under general business services at the hotel.
Snow Skiing & Snowboarding
Q: Are ski lockers available at voco The Franklin New York?
A: No, ski lockers are not available at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York offer ski-in/ski-out access?
A: No, ski-in/ski-out access is not offered at voco The Franklin New York in New York, New York.
Q: How far is the ski area to the voco The Franklin New York?
A: There is no ski area nearby the property.
Q: Is the voco The Franklin New York at a ski area?
A: No, voco The Franklin New York in New York, New York is not at a ski area.
Q: What is the name of the ski area at voco The Franklin New York?
A: There is no ski area on-property.
Specialty Pools
Q: Is there a hot tub or jacuzzi available at voco The Franklin New York?
A: No, a hot tub or jacuzzi is not available at voco The Franklin New York in New York, New York.
Q: Is there a whirlpool available for guests at voco The Franklin New York?
A: No, there is not a whirlpool available for guests at voco The Franklin New York in New York, New York.
Additional Meeting Equipment
Q: Are stack chairs available in the meeting room at voco The Franklin New York?
A: Yes, the meeting rooms at voco The Franklin New York are equipped with flexible seating, including stackable chairs, to accommodate various event configurations.
Q: Are tables available in the meeting room(s) at voco The Franklin New York?
A: Yes, tables are available as event equipment and supplies for meetings at voco The Franklin New York.
Q: Are whiteboards available in the meeting rooms at voco The Franklin New York ?
A: Yes. Whiteboards are available in the meeting rooms at voco The Franklin New York, though it’s a good idea to request one in advance when booking or confirming your meeting room.
Q: Is a podium lectern available in the meeting room at voco The Franklin New York?
A: To determine if a podium lectern is available in the meeting room at voco The Franklin New York, I would recommend checking directly with the hotel or consulting their official website or contact information for the most accurate and up-to-date information.
Q: Is there an installed stage in the meeting room at voco The Franklin New York?
A: No, there is no meeting room.
Fire Safety & Prevention
Q: Are there elevators at voco The Franklin New York?
A: Yes, voco The Franklin New York has elevators, and they are ADA compliant with access to all levels.
Q: Are there visual alarms in guest rooms and suites at voco The Franklin New York?
A: Yes, there are visual alarms in the guest rooms and suites at voco The Franklin New York in New York, New York.
Q: Are visual alarms available in public areas at voco The Franklin New York?
A: Yes, public areas on-property contain visual alarms.
Q: Do guest rooms and suites at voco The Franklin New York have audible alarms?
A: Yes, the guest rooms and suites at voco The Franklin New York in New York, New York have audible alarms.
Q: Do public hallways at voco The Franklin New York have audible alarms?
A: Yes, the public hallways at voco The Franklin New York in New York, New York have audible alarms.
Q: Does voco The Franklin New York have visual alarms in public hallways?
A: Yes, the hallways have visual alarms.
Hotel Category
Q: Does voco The Franklin New York have a reward program?
A: Yes, voco The Franklin New York participates in the IHG One Rewards program. Guests can join and earn 3,000 bonus points, register to earn 2X points with IHG Business Rewards, earn up to 185,000 bonus points with the IHG One Rewards Premier Credit Card, and choose points offers like 2K points every 2 nights or 8K points every 4 nights.
Q: Is voco The Franklin New York considered a resort property?
A: No, voco The Franklin New York in New York, New York is not considered a resort property.
Room Related Taxes & Fees
Q: Does voco The Franklin New York charge a resort fee for guests?
A: Yes, voco The Franklin New York in New York, New York charges a resort fee for guests.
Accessibility and Guest Room Security
Q: Are accessible vanities available at voco The Franklin New York?
A: Yes, accessible vanities are available at voco The Franklin New York.
Q: Are bathtub grab bars available for guest safety at voco The Franklin New York?
A: Yes, bathtub grab bars are available for guest safety at voco The Franklin New York. The hotel's accessibility information states "Tub with grab bars" under accommodations and accessible guest room features.
Q: Are hearing accessible rooms and/or kits available at voco The Franklin New York?
A: Yes, hearing accessible rooms and/or kits are available at voco The Franklin New York in New York, New York.
Q: Are lowered deadbolts available on guest room doors at voco The Franklin New York to enhance guest security?
A: Yes.
Q: Are lowered electrical outlets available at voco The Franklin New York to enhance guest accessibility and safety?
A: Yes. voco The Franklin New York lists lowered electrical outlets among its accessibility features, supporting easier and safer access for guests with mobility needs.
Q: Are lowered view ports available in guest room doors at voco The Franklin New York to enhance guest security?
A: No, lowered ports are not available.
Q: Are mobility accessible rooms and/or kits available at voco The Franklin New York?
A: Yes, mobility accessible rooms are available at voco The Franklin New York. The hotel has 2 accessible rooms, which are wheelchair accessible and ADA compliant. These rooms include features such as accessible door locks, grab bars and tall toilets, adequate clear turning space in bathrooms, tubs with grab bars, portable bathtub seats, handheld showers with hoses, showers with built-in transfer shower seats, handrails in the bathroom, a safety bar in the shower, and accessible bathroom controls. There is no mention of mobility accessible kits.
Q: Are transfer showers available in guest rooms at voco The Franklin New York?
A: Yes, showers with built-in transfer shower seats are available in guest rooms at voco The Franklin New York.
Q: Are view ports available in guest room and suite doors at voco The Franklin New York to enhance guest security?
A: No.
Q: Can I share my digital key with other guests at voco The Franklin New York?
A: No, you cannot share your digital key with other guests as they are typically not shareable or transferable for security reasons.
Q: Can I use a digital key to access hotel amenities at voco The Franklin New York?
A: Yes, a digital key can be used to access amenities on-site for guests.
Q: Do the accessible rooms in voco The Franklin New York have doors that provide a 32-inch wide opening?
A: Yes, the accessible rooms in voco The Franklin New York in New York, New York have doors that provide a 32-inch wide opening.
Q: Do the guest room and suite doors at voco The Franklin New York have self-closing mechanisms?
A: Yes. voco The Franklin New York’s official IHG accessibility information lists **“Guest Room and Suites Doors Self-Closing”**, indicating that the guest room and suite doors have self-closing mechanisms.
Q: Do the pools at voco The Franklin New York offer a sloped entry?
A: There is no pool on-site.
Q: Do the pools at voco The Franklin New York offer have a self-operating lift?
A: There is no on-site pool.
Q: Do the room windows at voco The Franklin New York open for guest comfort and ventilation?
A: Yes, the room windows open 4 inches in guest rooms.
Q: Does the voco The Franklin New York, have roll-in shower available?
A: Yes, a roll-in shower is available at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York allow digital key access for all room types?
A: Yes, voco The Franklin New York supports digital key access for guests. As part of the IHG Hotels & Resorts brand, the property utilizes the IHG One Rewards mobile app, which allows guests to use their smartphone as a digital key to access their room. This feature is generally available across all room types at the property, provided the guest has completed the mobile check-in process through the app.
Q: Does voco The Franklin New York have alarm clock telephone ringers?
A: Yes, the voco The Franklin New York provides alarm clock functionality in its guest rooms. While the hotel features a boutique, historic aesthetic, the rooms are equipped with modern amenities, including alarm clocks (often integrated into bedside docking stations or provided as standalone units) and telephones with ringer capabilities.
Q: Does voco The Franklin New York have an accessible registration desk?
A: Yes, voco The Franklin New York has an accessible registration desk.
Q: Does voco The Franklin New York have an wheel chair accessible route to the registration desk?
A: Yes, voco The Franklin New York has an accessible registration area and registration desk.
Q: Does voco The Franklin New York have deadbolts on guest room and suite doors?
A: Yes.
Q: Does voco The Franklin New York offer a toilet seat at wheelchair height for disabled guests?
A: Yes, voco The Franklin New York offers tall toilets for disabled guests.
Q: Does voco The Franklin New York offer digital key access?
A: Yes, digital key access is available.
Q: Does voco The Franklin New York offer lever handles on guest room doors?
A: Yes.
Q: Does voco The Franklin New York offer lowered night guards on guest room doors?
A: No.
Q: Does voco The Franklin New York offer room and suite access through an exterior corridor?
A: No, room and suite access is not through an exterior corridor at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York offer room and suite access through an interior corridor?
A: Yes, room and suite access is through an interior corridor at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York offer safety chains or latches on guest doors?
A: Latches and/or chains are provided on guest room doors to ensure compliance with safety standards.
Q: Does voco The Franklin New York offer secondary locks on room windows?
A: Yes, there are secondary locks on guest windows.
Q: Does voco The Franklin New York provide electronic room keys for guests?
A: Yes, electronic room keys are provided for guests at voco The Franklin New York in New York, New York.
Q: Does voco The Franklin New York provide meeting space for guests?
A: Yes, voco The Franklin New York provides meeting space for guests. They partner with The Commons, a co-working space next door, which is perfect for hosting a meeting and offers discounted rates on meeting rooms. Additionally, the hotel has a private patio available for small groups.
Q: How can I use a digital key at voco The Franklin New York?
A: To use a digital key at voco The Franklin New York in New York, New York, you can use the IHG One Rewards mobile app. Download and sign in to the IHG One Rewards app, link your reservation if necessary, and complete mobile check-in when available. The app will provide a digital key once your room is assigned and ready. Ensure Bluetooth and any requested location permissions are enabled on your phone, then open the digital key in the app and hold your phone near the door lock to unlock your room. Please note that the hotel may require ID or payment verification at the front desk before activation, and it is wise to request a physical key card as a backup if needed.
Q: How do I troubleshoot issues with my digital key at voco The Franklin New York?
A: To troubleshoot issues with your digital key at voco The Franklin New York in New York, New York, use the IHG One Rewards app and confirm the hotel has issued the digital key for your reservation (complete mobile check-in if required). Ensure Bluetooth is enabled and grant the app required permissions, including location access. Update the IHG One Rewards app to the latest version. If the key does not work, force-close and reopen the app or restart your phone, then try again. If problems persist, go to the front desk so staff can verify your identity and reservation, reissue or reset the digital key, or provide a physical key card.
Q: How long is my digital key valid after check-out at voco The Franklin New York?
A: The digital key card is available for the duration of your stay.
Q: Is a physical key card still available if I use a digital key at voco The Franklin New York?
A: Yes, a physical key card is still available if you use a digital key at voco The Franklin New York in New York, New York.
Q: Is an adjustable-height hand-held shower wand available at voco The Franklin New York?
A: Yes.
Q: Is an internet connection required to use a digital key at voco The Franklin New York?
A: No, a mobile device is required.
Q: Is there an accessible entrance to on-site fitness center at voco The Franklin New York?
A: Yes, there is an accessible entrance.
Q: Is there an accessible entrance to the on-site business center at voco The Franklin New York?
A: There is no business center on-site.
Q: Is there an accessible entrance to the on-site spa at voco The Franklin New York?
A: There is no on-site spa.
Q: Is there an accessible entrance to the on-site swimming pool at voco The Franklin New York?
A: There is no on-site pool.
Q: Is there an accessible main entrance to the voco The Franklin New York?
A: Yes, there is an accessible main entrance to the voco The Franklin New York. The hotel entrance is listed under accessibility features, and there is ramp access to the property.
Q: Is there an accessible route to guest room at voco The Franklin New York?
A: Yes, voco The Franklin New York has ADA compliant guest rooms and access routes. There is elevator access to all levels, and the elevators are ADA compliant.
Q: What app do I need to access the digital key for voco The Franklin New York?
A: You need the IHG One Rewards app to access the digital key for voco The Franklin New York.
Workspace Amenities
Q: Are speakerphones available at voco The Franklin New York?
A: Yes, speakerphones are available at voco The Franklin New York. According to the hotel's official amenities list, each guest room is equipped with a telephone featuring speakerphone capabilities.
Q: Do the guest rooms at voco The Franklin New York have phones with voicemail?
A: Yes, guest rooms at voco The Franklin New York in New York, New York have phones with voicemail capability.
Q: Do the rooms at voco The Franklin New York have desk chairs?
A: Yes, rooms at voco The Franklin New York in New York, New York have desk chairs.
Q: Do the rooms at voco The Franklin New York have ergonomic chairs for working comfortably?
A: According to the voco The Franklin New York's official website, the hotel's rooms are designed to provide a comfortable stay for both leisure and business travelers. While the website doesn't explicitly mention "ergonomic chairs," it does describe the rooms as having "comfortable seating areas" and "well-appointed workspaces." To confirm the presence of ergonomic chairs, I would recommend checking the hotel's room amenities on their website or contacting them directly.
Q: Does voco The Franklin New York have electrical outlets at desk level?
A: Yes, voco The Franklin New York in New York, New York has electrical outlets at desk level.
Q: Does voco The Franklin New York provide a spare electrical outlet at the desk?
A: Yes, a spare electrical outlet is provided at the desk at voco The Franklin New York in New York, New York.
Q: How many telephones are found in the rooms at voco The Franklin New York?
A: 1 per guest room.
Q: Is an in-room printer available at voco The Franklin New York?
A: No, an in‑room printer is not available at voco The Franklin New York in New York, New York. Please contact the front desk for all printing inquiries.
Q: Is in-room fax available at voco The Franklin New York?
A: No, for any faxing requests please speak with the front desk.
Q: What is the electric voltage in rooms at voco The Franklin New York?
A: The electric voltage in rooms at voco The Franklin New York in New York, New York, is standard 110.0V.
Airport Information
Q: Does voco The Franklin New York offer a free airport shuttle?
A: voco The Franklin New York does not offer an airport shuttle service for LaGuardia Airport (LGA) or John F. Kennedy International Airport (JFK).
Sources: [1]
Q: How far is voco The Franklin New York from the nearest airport?
A: Voco The Franklin New York is approximately 14 miles from John F. Kennedy International Airport (JFK) and 13 miles from LaGuardia Airport (LGA), and 63 miles from Stewart International Airport (SWF). The drive typically takes around 30-45 minutes from JFK or LGA depending on traffic.
City Center
Q: What is the compass direction from voco The Franklin New York to the city center?
A: The compass direction from voco The Franklin New York to the city center (Midtown Manhattan / Times Square) is southwest.
Q: What is the distance of the city center from voco The Franklin New York?
A: The distance of the city center from voco The Franklin New York is approximately 0.3 miles.
Property Internet Provider
Q: What is the wifi bandwidth at voco The Franklin New York?
A: The Wi‑Fi bandwidth at **voco The Franklin New York** is listed as **100 Mbps**.
Spa Facilities
Q: Does voco The Franklin New York have a spa on-site?
A: No, there is no on-site spa at voco The Franklin New York in New York, New York.
Q: What types of treatments are offered at the spa at voco The Franklin New York?
A: There is no on-site spa.